At Emerge Accounting & Advisory, we're passionate about empowering emerging businesses to succeed and grow. Our team of experts, led by Director Jacob, specialise in providing innovative accounting and technology solutions that cater to the unique needs of our clients. Our focus is on building strong relationships with our clients, understanding their goals and objectives, and providing tailored advice and support to help them achieve success.
Our Story
Our journey began with a vision to create a accounting firm that truly partners with its clients. We believe that every business has the potential to emerge and thrive, and we're committed to playing an integral role in their success. Our team has extensive experience working with businesses of all sizes, from small startups to large corporates, across a range of industries. We've developed a deep understanding of the challenges and opportunities that businesses face, and we're dedicated to providing expert guidance and support to help them overcome obstacles and achieve their goals.
Our Services
We offer a comprehensive range of accounting and business advisory services, including tax compliance and accounting essentials, bookkeeping, business planning, start-up mentoring, property investment, and Xero training. Our team is committed to staying up-to-date with the latest developments in accounting and technology, ensuring that our clients receive the best possible advice and support. We're passionate about helping our clients emerge and grow, and we're dedicated to providing exceptional service and support every step of the way.
Our Mission
Our mission is simple: to help emerging businesses succeed and grow. We believe that every business has the potential to emerge and thrive, and we're committed to providing the expert guidance and support needed to achieve success. We're passionate about building strong relationships with our clients, understanding their unique needs and goals, and providing tailored advice and support to help them achieve their objectives.
Summary of Reviews
The two reviews provided depict a negative experience with the accounting firm.
Poor Customer Service
Both reviews emphasize the lack of communication and unprofessional behavior exhibited by the company. The first review, by Fastbikes Uk, rated the service with a single star and described the company as "shocking" and "unprofessional." The reviewer experienced ignored emails and calls, and when they visited the office, the issue was met with amusement. This experience led them to advise others to seek services elsewhere.
The second review, by Sandra Robinson, awarded two stars and also expressed dissatisfaction with the communication. Although the reviewer was happy with the service they eventually received, they had to persistently chase for it. After being ignored three times this year, they decided to take their business to another firm.
Overall Negative Experience
In summary, the reviews indicate that the accounting firm has significant issues with customer service and communication, leading to negative experiences for their clients.
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