Book your Mayfair experience and discover the art of boutique luxury
Welcome to the Mayfair Hotel, a boutique luxury hotel located in the heart of Adelaide. Our hotel has been thoughtfully designed to create a sense of warmth and elegance, combining classic luxury interiors with personal guest service. From the moment you step into our stunning lobby, you'll experience the art of boutique luxury.
Our Services
Our hotel offers a range of services to ensure that your stay with us is nothing short of exceptional. Our 170 elegantly appointed suites and rooms have been thoughtfully curated with guest comfort at the heart, providing a truly beautiful experience. Our dining options are equally impressive, with the Mayflower restaurant offering a lavish breakfast buffet, delicious a la carte evening meals, and our renowned afternoon High Tea. The Hennessy Rooftop Bar offers stunning views, tempting cocktails, and the best of locally sourced South Australian wines, while The Den combines Mayfair luxury with a contemporary bistro experience.
Meetings and Events
At the Mayfair Hotel, we understand the importance of hosting successful meetings and events. Our dedicated team is here to help you plan and execute your event with precision, providing state-of-the-art facilities and exceptional service. From weddings to corporate events, we have a range of venues and packages to suit your needs.
What's On
Stay up-to-date with the latest news and events at the Mayfair Hotel. From special offers to behind-the-scenes stories, our What's On section is the perfect place to discover the latest news and events at our hotel.
Cleanliness Issues
The hotel has a significant problem with cleanliness, with multiple guests reporting issues with dirty rooms, mold, and mildew. One guest even found bloody fingerprints and blood spray on a pillar next to the hot tub. Another guest noticed a strong moldy smell, visible mold on walls and air vents, and dusty floors.
Maintenance and Renovations
The hotel is in need of renovations, with guests reporting outdated facilities and moisture issues. One guest mentioned that the hotel is undergoing ownership changes and renovations, but it seems that this is not being handled effectively.
Customer Service
Some guests reported friendly and attentive staff, while others had negative experiences with unprofessional and unhelpful staff. One guest was shocked by the hotel's response to their concerns about cleanliness, and another guest was left in an impossible situation when the hotel cancelled their event booking with short notice.
Amenities and Facilities
Guests reported issues with the pool deck and area, including things floating in the pool and stains on the pool floor. The hotel's jacuzzis on the balconies were also not working.
Location
One positive aspect mentioned by guests is the hotel's location, which is considered beautiful and convenient.
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