Your Health Matters To Us
At Illawarra Family Medical Centre, we are committed to providing exceptional healthcare services to the Illawarra community. Our team of compassionate professionals strives to deliver personalised care, innovative treatment options, and unwavering dedication to ensuring optimal health outcomes. Whether addressing routine medical needs or providing comprehensive care for complex health conditions, we prioritise our patients' well-being and comfort above all.
Our Services
Our comprehensive range of healthcare services includes:
- General Practitioners (GP) Services
- Specialists & Other Services
- Onsite Pharmacy
- Onsite Diagnostics
- Onsite Pathology
- Onsite Cafe
- Underground Secure Carpark
Our expert healthcare professionals hold postgraduate qualifications with the Royal Australian College of General Practitioners and have special interests and further qualifications in Dermatology, Sports Medicine, Sexual and Reproductive Health, Geriatric Medicine, Women's Health, Men's Health, and Paediatric Medicine.
Our Mission
At Illawarra Family Medical Centre, we aim to be the trusted healthcare provider for the Illawarra community, fostering enduring relationships with our patients and prioritising their comfort and well-being above all. We strive to deliver excellence in healthcare delivery, leveraging cutting-edge medical technologies and a steadfast focus on patient-centric care.
Awards and Accreditations
Illawarra Family Medical Centre has been accredited by GPA, acknowledging our commitment to the highest level of excellence in national standards since our opening in 2005. We were also the winner of the Integral Energy Best New Illawarra Business Award in 2006, recognising our innovative and sustainable business model prioritising patients' health first.
Staff and Service
The reception staff, in particular, Tayla, are praised for their exceptional service, going out of their way to explain billing confusions and being friendly and approachable. The doctors, including Dr. Sarah-Beth Magambo, Dr. Michele McGrath, Dr. Mitchell, Dr. Casey, and Dr. Hayley Commins, are commended for their fantastic clinical skills, taking the time to address concerns, and treating patients like individuals.
Positive Experiences
Patients have reported feeling well-informed, never feeling rushed, and appreciating the practice's clean and COVID-safe environment. The online booking system, HotDoc, is easy to use, and appointments are easy to obtain. The practice's administrative staff are friendly, and the whole experience is efficient and professional.
Doctors' Bedside Manner
The doctors are praised for their excellent bedside manner, taking the time to explain everything, including treatment options, and involving patients in decisions about their care. Dr. Mitchell, in particular, is commended for speaking to a patient's son, explaining everything, and including him in decisions about his care.
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