When you need Security Confidence, you need TopLock.
TopLock Brisbane is a well-established locksmith company that has been serving the Brisbane area for over 35 years. We are a trusted and respected provider of locksmith services, with a reputation for reliability, professionalism, and excellent customer service. We are dedicated to keeping you and those you are responsible for safe, providing locksmith services to Brisbane CBD, city, and surrounding areas.
Our team of experienced and friendly locksmiths are here to help you with any lock-related issues you may have, whether it's at your home or office. We are proud to have over 400 positive Google reviews, reflecting our commitment to providing top-quality services to our customers.
At TopLock Brisbane, we take security very seriously, which is why we are members of both the MLAA and LGA. These organizations regulate and protect our industry, ensuring that we maintain the highest standards of professionalism and integrity.
Our Values
At TopLock Brisbane, we pride ourselves on our values:
- We do what we say we are going to do.
- We make sure you understand everything you need to know about your security.
- We treat your home like it's our own.
- If we don't think we can meet your expectations, we won't take on the work.
We understand that your time is valuable, which is why we always strive to be on time and provide efficient services. We also understand that your security is important to you, which is why we take a thorough and careful approach to every job we undertake.
Our Services
At TopLock Brisbane, we offer a wide range of locksmith services to both residential and commercial customers. These services include:
- Locked Out or Have an Emergency? Our mobile locksmiths are available 24/7 to help you gain access to your property in case of an emergency.
- Lock Repair and Break-In Repairs. We can repair or replace any broken locks, ensuring that your property is secure.
- Insurance Reduction Solutions. We can help you reduce your insurance premiums by improving the security of your property.
- Window and Gate Security. We can install and repair locks on windows and gates, providing additional security for your property.
- Fire Compliance. We can ensure that your property meets all fire compliance regulations, including the installation of fire-rated locks and doors.
- Key Management. We offer key management services, including the creation and management of master key systems.
- Home Rekeying. We can rekey your existing locks, ensuring that only authorized individuals have access to your property.
- Products. We sell and install a wide range of security products, including restricted key systems, safes, padlocks, and antimicrobial tape and door handles.
We are the only locksmith in Brisbane who cares enough about our customers to have locations on both sides of the river. However, we are a mobile business, with six vans on the road, so we work more in the basis of coming to you, than you coming to us. We don't have retail shop fronts, but we do sell and install lots of locks and other products, so you're welcome to come to us, but please call first so we can make sure we are positioned to provide the high level of service we strive for. Our mobile services cover an area north to Caboolture, south to Beenleigh and west to Ipswich.
Exceptional Service and Reviews
The majority of reviews praise TopLock's excellent service. Customers have commended the company for their prompt attendance, professionalism, and expertise. Many reviewers have mentioned that the locksmiths were on time, courteous, and friendly.
Positive Experience with Installation
Most customers have had a positive experience with the installation of locks and other security services. They have appreciated the quick and efficient service, with some reviewers commenting that the work was completed within a day or two of booking.
Highly Recommended
Several reviewers have explicitly recommended TopLock to friends, family, and colleagues, citing the excellent service and professional attitude of the locksmiths.
Mixed Experience with Pricing
One reviewer, Marnie Halliwell, expressed disappointment with the pricing, stating that it was "absurdly high" for a 1.2-hour job. However, this appears to be an isolated incident, as most reviewers did not mention pricing as an issue.
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