Protecting People, Property & Assets Since 1893
East Doncaster Medical Group is a well-established medical practice that has been providing quality healthcare services to the local community since 1972. Our team of dedicated and experienced doctors, nurses, and staff are committed to delivering personalized and compassionate care to our patients. We strive to maintain the highest standards of medical care and associated services, ensuring that our patients receive the best possible treatment.
Our Services
We offer a comprehensive range of medical services, including women's health, men's health, senior's health, and children's health. Our team of doctors and allied health professionals work together to provide preventative care, chronic disease management, and mental health services. We also provide health assessments, health reminders, and SMS messaging services to remind patients of their appointments and test results.
Our Commitment to Quality Care
At East Doncaster Medical Group, we are committed to providing high-quality medical care and associated services to our patients. We strive to continually improve our practice, ensuring that our patients receive the best possible care. Our doctors are vocationally registered with the Royal Australian College of General Practitioners, and we adhere to the highest standards of medical practice.
Our Goals
Our goal is to provide a positive experience for all our patients, whether they are new or existing patients. We aim to deliver personalized and compassionate care, and we strive to maintain our high standards of medical care and associated services. We believe that preventative care is essential, and we encourage our patients to take an active role in their health and wellbeing.
Our Values
At East Doncaster Medical Group, we value our patients and strive to provide a welcoming and supportive environment. We believe in delivering personalized and compassionate care, and we are committed to maintaining the highest standards of medical practice. We believe in the importance of preventative care and encourage our patients to take an active role in their health and wellbeing.
General Feedback
The reviews of the East Doncaster Medical Group are mixed, with both positive and negative comments. Some reviewers praise the friendly and knowledgeable doctors, while others express frustration with the reception staff and vaccine allocation.
Friendly and Knowledgeable Doctors
Several reviewers have praised the doctors at the medical group, including Dr. Peter Wolf, Dr. Prathana Kunwar, Dr. McKeever, and Dr. Tiong. These doctors have been described as friendly, sympathetic, knowledgeable, and professional, with some reviewers having seen the same doctor for over 20 years.
Reception Staff Issues
On the other hand, some reviewers have expressed frustration with the reception staff, including one reviewer who described a receptionist as grumpy and another who reported being asked to fax their health records. There have also been complaints about the allocation of Pfizer vaccines, with one reviewer accusing the clinic of hoarding vaccines and not allowing new patients to book slots.
Service Quality
Despite some issues with the reception staff, many reviewers have praised the overall service quality at the medical group. Some have reported being seen quickly by doctors, while others have appreciated the time doctors take to explain treatments and investigations.
Duration of Care
Finally, some reviewers have noted the long-term nature of their care at the medical group, with one reviewer having seen the same doctor for over 20 years and another reporting that their family has been going to the clinic for over 20 years.
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