Our Philosophy and Approach
At Bondback Adelaide, we believe that cleaning isn't just about tidying up. It's about creating a healthier, more enjoyable living and working environment. We take the time to understand your unique needs and preferences, crafting a customized cleaning plan that meets your specific requirements.
Our Values
- Integrity: We uphold the highest ethical standards, ensuring transparency and honesty in every interaction.
- Professionalism: Our team is highly skilled and experienced, providing meticulous and reliable cleaning services.
- Client-Focusedness: We prioritize open communication and maintain close relationships with our clients.
- Empathy: We understand the importance of creating a comfortable and healthy environment for you and your family.
Residential Cleaning
- End of lease cleaning
- Vacate cleaning
- Carpet cleaning
- Flood restoration cleaning
- Tile and grout cleaning
- Window cleaning
Commercial Cleaning
- Office cleaning
- Builders cleaning
- After party cleaning
- Spring cleaning
Specialized Services
- Upholstery cleaning
- House painting
- Caravan detailing
What Sets Us Apart
- Personalized Cleaning Plans: We take the time to understand your unique cleaning needs and create a customized plan that meets your specific requirements.
- 100% Satisfaction Guarantee: We are confident that you will be delighted with our services; however, if you are not completely satisfied, we will make it right.
- Friendly and Reliable Team: Our team of experienced cleaners is friendly, reliable, and committed to providing exceptional customer service.
Join Us on Our Journey to a Cleaner and Healthier Adelaide
Bondback Adelaide is more than just a cleaning company - we're your partners in creating a healthier and more vibrant community. Contact us today and let us help you achieve a cleaner and more enjoyable home or work environment.
Summary of Reviews
Poor Customer Service and Quality of Work
- Bond Back Adelaide has been criticized for their poor customer service and quality of work.
- A customer, Nath B., rated them 1 star and described their experience as "abysmal."
- They had issues with communication, punctuality, and the overall quality of the cleaning job.
- Another customer, Victoria Hills At Fenza Sa Aluminium Double Glazing, also gave them a 1-star rating, expressing dissatisfaction with the cleaning service and responsiveness of the company.
Unreliable and Unprofessional
- Hannah Russell gave a 2-star rating, expressing disappointment with the communication and booking services.
- She had to find another cleaner and do some cleaning herself due to the company's unprofessionalism.
- Che Chorley rated them 1 star, mentioning that the cleaners were late, and the company did not fulfill their promise to rectify the situation.
- The customer had to pay for another cleaner to complete the job.
Satisfaction Guarantee not Honored
- The company claims to offer a 100% customer satisfaction guarantee, but it seems this is not always the case.
- When customers have expressed dissatisfaction, the company has failed to address their concerns or provide adequate solutions.
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