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Website

Our Philosophy and Approach

At Bondback Adelaide, we believe that cleaning isn't just about tidying up. It's about creating a healthier, more enjoyable living and working environment. We take the time to understand your unique needs and preferences, crafting a customized cleaning plan that meets your specific requirements.

Our Values

  • Integrity: We uphold the highest ethical standards, ensuring transparency and honesty in every interaction.
  • Professionalism: Our team is highly skilled and experienced, providing meticulous and reliable cleaning services.
  • Client-Focusedness: We prioritize open communication and maintain close relationships with our clients.
  • Empathy: We understand the importance of creating a comfortable and healthy environment for you and your family.

Residential Cleaning

  • End of lease cleaning
  • Vacate cleaning
  • Carpet cleaning
  • Flood restoration cleaning
  • Tile and grout cleaning
  • Window cleaning

Commercial Cleaning

  • Office cleaning
  • Builders cleaning
  • After party cleaning
  • Spring cleaning

Specialized Services

  • Upholstery cleaning
  • House painting
  • Caravan detailing

What Sets Us Apart

  • Personalized Cleaning Plans: We take the time to understand your unique cleaning needs and create a customized plan that meets your specific requirements.
  • 100% Satisfaction Guarantee: We are confident that you will be delighted with our services; however, if you are not completely satisfied, we will make it right.
  • Friendly and Reliable Team: Our team of experienced cleaners is friendly, reliable, and committed to providing exceptional customer service.

Join Us on Our Journey to a Cleaner and Healthier Adelaide

Bondback Adelaide is more than just a cleaning company - we're your partners in creating a healthier and more vibrant community. Contact us today and let us help you achieve a cleaner and more enjoyable home or work environment.

Reviews
Negative: The company has been criticized for poor customer service, unreliable and unprofessional behavior, and failure to honor their satisfaction guarantee.

Summary of Reviews

Poor Customer Service and Quality of Work

  • Bond Back Adelaide has been criticized for their poor customer service and quality of work.
  • A customer, Nath B., rated them 1 star and described their experience as "abysmal."
  • They had issues with communication, punctuality, and the overall quality of the cleaning job.
  • Another customer, Victoria Hills At Fenza Sa Aluminium Double Glazing, also gave them a 1-star rating, expressing dissatisfaction with the cleaning service and responsiveness of the company.

Unreliable and Unprofessional

  • Hannah Russell gave a 2-star rating, expressing disappointment with the communication and booking services.
  • She had to find another cleaner and do some cleaning herself due to the company's unprofessionalism.
  • Che Chorley rated them 1 star, mentioning that the cleaners were late, and the company did not fulfill their promise to rectify the situation.
  • The customer had to pay for another cleaner to complete the job.

Satisfaction Guarantee not Honored

  • The company claims to offer a 100% customer satisfaction guarantee, but it seems this is not always the case.
  • When customers have expressed dissatisfaction, the company has failed to address their concerns or provide adequate solutions.
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