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A Trusted Medical Home in the Heart of Lilydale
Located in the heart of Lilydale, the Lilydale Medical Clinic has been providing quality healthcare to the local community for generations. We are a team of experienced doctors and healthcare professionals dedicated to offering comprehensive primary care in a friendly and compassionate manner. Our team embraces a holistic approach, focusing on prevention, diagnosis, and treatment of a wide range of health concerns.
Comprehensive Medical Services
Our passionate team offers a comprehensive range of services to meet all your healthcare needs, including:
General Medical Care
- Routine check-ups and vaccinations
- Management of chronic conditions
- Treatment of minor illnesses and injuries
- Travel medicine and vaccinations
- Women's and family health services
Advanced Medical Facilities
- On-site pathology services
- Skin cancer clinic
- Medical aesthetics
- After-hours medical support services
Compassionate and Experienced Doctors
Our doctors are highly experienced and qualified, with a deep understanding of the local community. They are dedicated to providing:
- Personalized care and attention
- Clear explanations and treatment options
- Continuity of care and patient advocacy
- Regular follow-up and communication
Community Focused Healthcare
Lilydale Medical Clinic is committed to building strong relationships with our patients. We actively engage in community events and initiatives, and are proud to contribute to the health and wellbeing of our local residents.
Quality and Accreditation
Our commitment to quality healthcare is reflected in our accreditation by the Royal Australian College of General Practitioners (RACGP). We are regularly assessed to ensure that we meet or exceed all industry standards.
Let Us Be Your Partner in Healthcare
Whether you require routine care, are seeking treatment for an illness, or simply need guidance on your health journey, Lilydale Medical Clinic is here for you. Our dedicated team is ready to provide compassionate and comprehensive care to you and your family.
Positive Feedback
The clinic received praise for its efficiency and friendly staff, particularly Nurse Britney and Dr. Siri Arcot, who were noted for their professionalism and kindness. The clinic was also commended for its fast service, with several reviewers mentioning they were seen on time or even earlier than expected. The staff's handling of vaccinations and providing follow-up care were also highlighted as positive aspects.
Negative Feedback
However, the clinic also received criticism, particularly regarding the rudeness of some reception staff and Dr. Tan's lack of professionalism and care. Some reviewers felt that their concerns were not taken seriously, and Dr. Tan's approach to certain issues, such as asking about personal finances and potential addictions, was seen as inappropriate. Long waiting times and a lack of empathy were also mentioned as negative experiences.
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