Welcome to Charles Service Company, the leading choice for quality commercial cleaning services in the Perth Metropolitan and surrounding areas. We have been serving the government, education, commercial, and industrial sectors for over 50 years, and we are proud to employ more than 260 permanent employees. Our company is quality and safety accredited, and we believe in investing in the latest equipment and technology to provide efficient and high-quality services while protecting the health and safety of our clients and cleaning teams.
Our Commitment to Quality and Safety
At Charles Service Company, we are committed to delivering high-quality, value-for-money commercial cleaning services. We believe that our people are at the heart of our ability to deliver exceptional service, which is why we provide ongoing training and development to our team members. Our reward is a loyal workforce and long-term clients who appreciate our proactive and relationship-driven approach.
Our third-party-accredited quality and safety management systems drive our customised tablet-based Performance Management App, which provides complete transparency to our clients and helps us monitor and manage the high-quality delivery of services. We take pride in our team members, who are either permanent full-time or permanent part-time employees, and are provided with quality ongoing training throughout their time with us. This leads to higher customer satisfaction through the provision of a superior commercial cleaning service.
Our Capabilities
We service commercial cleaning contracts of all sizes, specialising in medium-to-large tender-driven, multi-site, and multi-facility contracts. Our systems are developed to align with client performance needs, and our dedicated customer-focused client managers are ready to deploy teams to your site now. We use the latest and most environmentally friendly technology and equipment to increase safety and reduce water consumption and user fatigue, while increasing sanitation rates. Our capabilities include:
- Government facilities
- Education facilities
- Commercial office cleaning
- Industrial, trade, and warehouses
- Leisure and health centres
- Retail operations
Our Test and Tagging Service ensures that all electrical equipment is safe and compliant with Australian standards, and our Mobile Emergency Cleaning team is available 24/7 to respond to any cleaning emergency.
Working for Charles Service Company
At Charles Service Company, we are committed to creating a positive and supportive work environment for our team members. We believe in fostering a culture of continuous learning and development, and we are dedicated to providing our team members with the training and resources they need to succeed. We are always looking for talented and motivated individuals to join our team, and we offer competitive salaries and benefits packages.
Our Technology and Systems
At Charles Service Company, we believe in using the latest technology and systems to provide efficient and high-quality services. Our customised tablet-based Performance Management App provides complete transparency to our clients, and our dedicated customer-focused client managers use this app to monitor and manage the high-quality delivery of services. We use the latest and most environmentally friendly technology and equipment, including the revolutionary 'I-mop' and Zoono, a 100% environmentally friendly sanitation product that kills germs and bacteria on contact.
Our Sectors
At Charles Service Company, we have extensive experience serving a variety of sectors, including:
- Government facilities
- Education facilities
- Commercial office cleaning
- Industrial, trade, and warehouses
- Leisure and health centres
- Retail operations
We understand the unique cleaning needs of each sector and are committed to providing customised solutions that meet the specific requirements of our clients.
Workplace Culture and Management
The reviewer, a former employee, has expressed disappointment and frustration with the management style of Manager Pedro Galarza, specifically highlighting incidents of rudeness, machismo, and abuse.
Poor Working Conditions
The reviewer claims to have had to work long hours, use their personal vehicle, and answer work calls on their personal phone, all while receiving a minimum salary. They also mention having to deal with a tense climate with customers.
Physical and Emotional Toll
The reviewer states that they have suffered physical injuries and emotional distress due to their experience working for the company, which provides commercial cleaning services.
Loss of Agreement and Current State of RAC
The reviewer expresses regret over the current state of cleaning at RAC and the loss of an agreement at Santa Maria College.
Be the first to review Charles Service.
Write a Review
