Love Your Pet. We Do the Rest.
Palms Veterinary Group has proudly served the Townsville community since 1986. More than just a clinic, we consider ourselves your partners in pet healthcare, offering a comprehensive range of services to keep your furry friends happy and healthy.
Our Expertise and Commitment
Under the dedicated leadership of Dr. Kimberley Nagle, our experienced team of vets and nurses provide friendly, high-quality, and personalized care to both you and your pet. We take the time to understand your pet's individual needs and provide tailored advice and solutions to ensure their well-being.
Comprehensive Care for Every Pet
From routine checkups and vaccinations to advanced surgical procedures, we offer a comprehensive range of services to address all aspects of your pet's health. Some of our services include:
Health & Wellbeing
- Annual health checks
- Vaccinations and parasite control
- Microchipping and grooming
- Puppy preschool and weight management programs
- Nutritional and behavioral consultations
Surgical Services
- Desexing and dentistry
- Soft tissue and orthopaedic surgery
- Access to a specialist referral network for complex procedures
Medical Services
- Comprehensive medical consultations
- Chronic disease management
- Advanced diagnostics and pathology
- Pharmacy and reproductive services
Our Philosophy
At Palms Veterinary Group, we believe in:
- Compassion: We treat every pet with gentle care and understanding.
- Communication: We clearly explain health concerns, treatment options, and costs.
- Transparency: We provide detailed information on our services and protocols.
- Client-centered care: We involve you every step of the way and respect your wishes.
Join Our Family
We are proud to be a trusted partner for countless pet owners in Townsville. Join our growing family and experience the exceptional care your furry friend deserves.
Palms Veterinary Clinic: A Summary of Customer Reviews
Introduction
The Palms Veterinary Clinic has received a variety of reviews from customers regarding their experiences with the clinic's services. This summary aims to provide an overview of the general sentiment and key points mentioned in these reviews.
Positive Reviews
The majority of reviews are positive, with customers praising the clinic's staff for their friendliness, professionalism, and high standard of care. Several reviewers appreciated the clinic's ability to accommodate their pets' needs, whether it be for routine vaccinations or emergency situations. The staff's compassionate nature and willingness to answer questions and alleviate concerns were also frequently mentioned.
Negative Reviews
However, there were a couple of negative reviews. One reviewer was disappointed with the clinic's inability to provide an estimate for a basic teeth cleaning, which made it difficult for them to budget the cost. Another reviewer mentioned that the staff's attitude was not as caring as they had hoped.
Key Points
- The clinic's staff are generally friendly, professional, and compassionate.
- The clinic provides a high standard of care for pets.
- Customers appreciate the clinic's ability to accommodate their pets' needs, whether routine or emergency.
- There is a need for the clinic to improve in providing estimates for services.
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