Your trusted partners in animal care
Gold City Veterinary Clinic proudly stands as a trusted partner in pet healthcare, serving the Charters Towers community since 2016. Our experienced team of vets and nurses are passionate about providing compassionate and comprehensive care for companion animals of all kinds. Led by experienced veterinarians, Dr Judy Chapman and Dr Jess Batt, we combine expertise with genuine love for animals to deliver exceptional pet healthcare.
Our Services
Healthcare Services
Our comprehensive healthcare services include:
- Comprehensive health checks for all ages and breeds
- Vaccination and parasite control programs
- Diagnostic services such as radiology, ultrasound, and clinical pathology
- Surgical procedures including desexing, dental care, soft tissue surgery, and more
- Emergency care and critical care
Specialized Care
We offer specialized services such as:
- Microchipping and pet identification
- Intestinal worm and parasite control
- Nutritional advice and preventative care
- Behavioral consultations and training recommendations
Pet Care & Support
Furthermore, we provide:
- Dog and cat care programs
- Reptile care consultations
- Nail clipping and grooming services
Community Involvement
As an integral part of the Charters Towers community, we actively engage in local events and sponsor local sports teams. We believe in supporting our community and fostering a strong connection with pet owners.
Our Values
Our core values guide us in delivering exceptional service:
- Compassion: We treat every pet as if it were our own, providing gentle and empathetic care.
- Professionalism: Our team maintains the highest standards of veterinary care and ethics.
- Accessibility: We strive to make pet care affordable and convenient for all clients.
- Community: We are committed to active involvement in our local community.
Join us at Gold City Veterinary Clinic and experience personalized, compassionate care for your beloved pet!
Overview
The reviews for Gold City Vets are overwhelmingly positive, with seven out of eight reviewers giving a 5-star rating. The main themes that emerge from the reviews are the exceptional service, compassion, and professionalism of the staff, particularly Jess and Judy.
Service and Care
Almost all reviewers praised the clinic's service, citing their friendly and knowledgeable staff, who provided great advice and were compassionate towards their pets. Several reviewers mentioned that the vets were understanding and accommodating, even seeing them on short notice.
Appointment Management
One reviewer, Alix Phillips, had a mixed experience with appointment management, reporting two mix-ups with appointment times. This was the only negative comment about the clinic's administration.
Personal Touch
Several reviewers highlighted the personal touch that the clinic and its staff provide, with one reviewer mentioning that the vets were like family and another reporting that the clinic made a difficult and stressful time (the loss of a pet) easier to manage.
Staying Power
The longevity of the clinic's reputation is evident, with several reviewers stating that they have been using the clinic for a long time and have always had a positive experience.
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