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About Us
For over 30 years, The Telephone Works has been a leading provider of telecommunications solutions for businesses across Australia. With a team of experienced professionals and a deep understanding of the ever-evolving communication landscape, we are dedicated to empowering businesses with reliable, tailored, and cost-effective solutions.
Our Mission
Our mission is to provide our clients with reliable, efficient, and personalized telecommunication solutions that enable them to connect, collaborate, and achieve their business goals. We prioritize customer satisfaction through exceptional service, transparent communication, and a commitment to understanding your unique needs.
What We Offer
We offer a comprehensive range of services designed to meet your business's unique communication needs, including:
Cloud-Based & Hosted Systems
- Provision of Cloud-based phone systems from leading VoIP providers
- Supply of high-quality Yealink handsets
- Comprehensive consultations prior to installation to ensure expectations are met
Used & Refurbished Systems
- Quality Toshiba equipment and handsets, fully cleaned, tested, and with a 12-month warranty
- Installation and ongoing maintenance ensured for maximum reliability.
Upgrades & Services
- Sourcing of hard-to-find system additions
- Ongoing support and maintenance for various brands like Panasonic, NEC, and Toshiba
- Data & Phone Cabling Services
Specialized Solutions
- Paging Systems for efficient communication across your premises
- Hotel & Analogue Handsets for seamless internal communication
- VOIP, NBN & Fiber Services, including Dray Tek router recommendations
- Quality Headsets options for improved call clarity and collaboration
Surveillance & Conferencing Systems
- High-quality IP-based CCTV systems for enhanced security and monitoring
- Night vision cameras with exceptional clarity and advanced features
- Tailored conferencing solutions to accommodate your team size and communication needs
Quality & Expertise
At The Telephone Works, we prioritize quality and offer only the latest and most reliable equipment from reputable manufacturers. Our team of certified technicians has extensive experience in installation, maintenance, and troubleshooting, ensuring optimal performance and user satisfaction.
Let us be your trusted partner in communication and connectivity. Contact us today to discuss your telecommunication needs and discover the perfect solutions for your business!
Exemplary Service and Expertise
The Telephone Works has consistently received high praise for their exceptional service and expertise in the field of telephones and NBN. Their dedication to providing tailored solutions to meet the needs of small businesses has been highlighted in numerous reviews.
Customer Satisfaction
Most customers have expressed satisfaction with the prompt attention, expert advice, and first-class service provided by The Telephone Works. They have successfully helped businesses navigate the complexities of NBN and telephone systems, ensuring a smooth transition and ongoing support.
Positive Feedback
Customers have praised the company for their reliability, professionalism, and cost-effective solutions. The Telephone Works has been able to maintain long-term relationships with clients, demonstrating their commitment to customer satisfaction and loyalty.
One Negative Review
However, one customer had a disappointing experience with The Telephone Works, citing unfulfilled promises and a failed product. They also felt they were being scammed into purchasing an unnecessary phone system.
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