At Emerald Cut Cleaning, we take pride in being the premier house cleaning service on the Gold Coast. With over 19 years of experience, our team of professional and reliable cleaners are dedicated to making your home sparkle with freshness. Each member of our team is carefully handpicked and undergoes rigorous training to ensure they meet our stringent standards.
Our Services
We offer a wide range of cleaning services to cater to your specific needs. Whether you're looking for a one-off cleaning session or regular scheduled cleans, we've got you covered. Our services include:
- Window Cleaning: Our team uses the latest technology and equipment to provide top-notch window cleaning services that leave your windows sparkling like new.
- Commercial Cleaning: We understand the importance of maintaining a clean and professional environment for your business. Our commercial cleaning services focus on ensuring your office or workplace is always spotless and hygienic.
- Domestic Cleaning: Our domestic cleaning services are designed to provide you with a clean and comfortable living space. Our team is committed to delivering exceptional results and exceeds expectations.
- NDIS Cleaning: As a registered provider for the NDIS, we understand the unique needs of individuals with disabilities. Our NDIS cleaning services are tailored to meet these needs and provide support for independence.
- Spring Cleaning: Spring cleaning is our specialty! Our team is equipped to tackle even the toughest cleaning tasks, ensuring your home is sparkling clean and fresh.
Why Choose Us
At Emerald Cut Cleaning, we pride ourselves on providing exceptional cleaning services that meet and exceed our clients' expectations. Here are just a few reasons why you should choose us:
- 100% Satisfaction Guarantee: We're so confident in our services that we offer a 100% satisfaction guarantee. If you're not satisfied, we'll re-clean your property until you are.
- Reliable and Highly Trained Cleaners: Our team consists of local professionals who undergo rigorous training to ensure they meet our stringent standards.
- Affordable and Competitive Prices: We offer competitive rates without compromising on quality, ensuring you get the best value for your money.
- Environmentally Friendly Practices: We're committed to reducing our environmental impact by using eco-friendly cleaning products and practices.
- Fully Insured and Bonded: We're fully insured and bonded, ensuring your property and our team are protected.
What Sets Us Apart
At Emerald Cut Cleaning, we're committed to delivering exceptional cleaning services that exceed our clients' expectations. Our attention to detail, professionalism, and commitment to customer satisfaction set us apart as the leading house cleaning and commercial cleaning service on the Gold Coast. Get in touch with us today to learn more about our services and how we can help you achieve a cleaner, healthier, and more comfortable living or working space.
Overall Experience
The reviews for Emerald Cut Cleaning are mixed, with some customers having a positive experience and others being unhappy with the service. Some reviewers praise the cleaners for being friendly, punctual, and doing a great job, while others complain about poor communication, unfinished work, and high prices.
Communication Issues
Several reviewers mention communication issues with the company, including not being told what to expect or what was included in the services quoted. Some customers feel that the cleaners did not understand what was required of them or had inadequate cleaning products. One reviewer was frustrated that the cleaners spoke to them through an iPhone translator and were unable to understand what was needed.
Quality of Work
Some reviewers were impressed with the quality of work, with one customer praising the cleaners for being efficient and never leaving a spot unseen. However, others were unhappy with the level of cleanliness, with one reviewer finding cobwebs left in many places and windows not cleaned. Several reviewers felt that the cleaners did not complete the tasks assigned to them, leaving some areas dirty and unfinished.
Pricing
Some reviewers felt that the prices were too high, with one customer paying almost $1,000 for a minimal cleaning job. Others were unhappy with the value for money, feeling that the cleaning was not thorough enough to justify the cost.
Conclusion
Emerald Cut Cleaning has received both positive and negative reviews. While some customers have had a good experience with the company, others have been unhappy with the communication, quality of work, and pricing. As with any business, it is essential to do your research and ask the right questions before hiring a cleaning service.
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