Giving your business the edge
At Factor1, we pride ourselves on being a fresh and progressive accounting firm that delivers top-class financial services with superior technical know-how and client engagement. Our team of experienced accounting practitioners and business advisers are reliable, and you can rely on us to always take care of you and your best interests. We are driven by a core set of values that has been key to our success, and these values continue to be the backbone of everything we do.
Our Mission
Our mission is to provide exceptional accounting and business advisory services that help our clients achieve their financial goals. We strive to build long-term relationships with our clients, understanding their unique needs and providing personalized solutions that cater to their specific requirements. We believe in acting in our clients' best interests, always taking into account their unique circumstances and providing expert guidance to help them make informed decisions.
Our Services
We offer a wide range of services designed to help our clients succeed in today's dynamic commercial environment. Our services include taxation and other compliance, single touch payroll management, management consulting, franchising, estate planning and business succession, superannuation, business valuations, investment and financial planning, corporate secretarial for companies, taxation consulting, starting a business, trust establishment, business name registration, company deregistration, and Xero bookkeeping support. We also provide specialized services to various industries, including tradespeople, builders, electricians, carpenters, automotive mechanics, retailers, real estate, manufacturers, importers and wholesalers, hotels and bars, medical, harness racing franchises, travel agents, wedding industry, computer and IT consultants, and cafes and coffee shops.
Why Choose Us
We believe that every business is unique, and we take the time to understand our clients' specific needs and goals. Our team is comprised of experienced and qualified professionals who are passionate about helping businesses succeed. We are committed to providing exceptional service, and our clients can rely on us to always act in their best interests. We are driven by a core set of values that has been key to our success, and we strive to build long-term relationships with our clients.
Overall Satisfaction
The reviews are overwhelmingly positive, with all 20 reviewers giving a 5-star rating. The reviewers express their satisfaction with the accounting firm's services, citing excellent communication, responsiveness, and knowledgeable staff.
Positive Experiences
Reviewers praise the firm's staff, including Ellen Soh, Terry Chung, Leanne, David, Stewart, and others, for their professionalism, expertise, and helpfulness. They appreciate the prompt replies to their queries, the clarity of communication, and the valuable advice provided.
Key Strengths
The reviewers highlight the firm's strengths in areas such as:
- Responsive Communication: Quick and clear communication, with prompt responses to queries and concerns.
- Knowledgeable Staff: Expertise and experience of the accountants, who provide valuable advice and guidance.
- Professionalism: Friendly, approachable, and efficient service, with a sense of confidence and trust.
- Personalized Service: Reviewers appreciate the personalized attention they receive, with staff members remembering their names and circumstances.
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