Always have your pets' best interests at heart
About Us
High Street Epping Veterinary Clinic has been proudly serving the Epping community for over ten years. Our team of experienced and passionate veterinarians and dedicated staff are committed to providing exceptional care, compassion, and personalized attention to your furry friends. We understand the deep bond you share with your pet, and we are committed to working alongside you to ensure their health, happiness, and well-being.
Our Services
We offer a comprehensive range of services to meet the diverse needs of our furry friends. Our services include:
Routine Care & Preventative Care
- Comprehensive physical examinations
- Vaccinations and parasite control
- Nutritional consultations
- Microchipping and pet identification
- Pet insurance assistance
Health & Wellness
- Early detection and treatment of illness and disease
- Surgery and dentistry
- Nutritional counseling
- Pet wellness programs
Specialized Care
- Emergency and critical care
- Diagnostic imaging and laboratory testing
- Behavior and obedience consultations
- Acupuncture and physiotherapy
Compassionate Support
- Pet cremations and memorialization
- Pet boarding and daycare
- Pet sitting and walking services
Our Team
Our team of experienced veterinarians is highly skilled in all aspects of veterinary medicine and is dedicated to providing compassionate and personalized care. We are also supported by a team of compassionate and experienced veterinary nurses, technicians, and support staff.
Our Facilities
At High Street Epping Veterinary Clinic, we are proud to offer modern and spacious facilities equipped with advanced diagnostic and treatment equipment. Our clinic is designed to provide a comfortable and welcoming environment for both you and your pet.
Our Commitment
We are dedicated to providing exceptional client service and ensuring a positive experience for both you and your pet. Our team is committed to:
- Providing personalized care and attention
- Educating owners on pet health and wellness
- Communicating clearly and openly
- Offering flexible appointment schedules
- Responding promptly to your inquiries and concerns
Mixed Reviews on a Local Veterinarian
The reviews for this veterinarian clinic are mixed, with both positive and negative comments. Some reviewers have had bad experiences with the staff, particularly the receptionists, while others have received excellent care and service for their pets.
Wait Times and Staff
Several reviewers have complained about long wait times, with one reviewer stating that they always wait at least half an hour for an appointment. Another reviewer had a bad experience with a rude receptionist who was unhelpful in an emergency situation. However, some reviewers have had positive interactions with the staff, with one reviewer praising the veterinarian for being "kind and gentle" to their pets.
Problems with Customer Service
A few reviewers have experienced poor customer service, including one reviewer who was yelled at by a receptionist and another reviewer who received no response to an email they sent to the clinic owner. However, one reviewer did have a positive experience with the after-care staff.
Positive Experiences
On the other hand, many reviewers have had positive experiences with the clinic, praising the veterinarians for their excellent care and the staff for their friendly and helpful nature. Several reviewers have also praised the clinic for its affordability and competitive pricing.
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