Your Partner in Responsible Waste Management
At CRM Electrical Control & Air Conditioning, we pride ourselves on being a Central Queensland based contracting business that is committed to providing a service that exceeds all others. Our team of skilled tradespeople have the experience, skills, and knowledge to handle a range of projects, from small jobs to large-scale construction projects. We have the resources, manpower, and experience to coordinate and organize complex projects, as well as provide preventative maintenance programs and 1-hour service calls.
With over 30 years of experience between our tradespeople, we are committed to doing the right job the first time. Our team has a diverse range of skills and backgrounds, covering the domestic, commercial, industrial, and mining industries. We take pride in our values of Honesty, Integrity, and Professionalism, which guide our workmanship.
Mission and Values
At CRM Electrical Control & Air Conditioning, our mission is to provide a quality service that strictly follows the Electrical Safety Regulations, the Australian Wiring Standards, and maintains the highest level of safety standards. We aim to deliver exceptional service, quality products, and an emergency call-out service with a response time of 1 hour. With over 20 years of experience in electrical and air conditioning services in Rockhampton, we offer a comprehensive range of services to meet the needs of our clients.
Services
We offer a comprehensive range of services, including:
- Air Conditioning Compliance Consultation Control Electrical Hazardous Area Installation Maintenance Rapid Response Security Test & Tag Workplace Health & Safety
- Commercial and Industrial Services: Wiring, lighting, monitoring, programming, repairs, maintenance, and installation
- Industrial Maintenance, Repair, and Installation Services: Uninterrupted power supplies, Warehouse lighting, Industrial maintenance and troubleshooting, Phase monitoring, Design and construct switchboards, Upgrade of complex control rooms, Variable speed controllers, Soft starters, Motor controls, Electric motor installations, Machinery repair, Power tools repair, Power distribution, Energy management, General lighting, General power, Complete data systems, Complete office fit outs, Surge protection systems, Ventilation control, HVAC (heating, ventilation, air conditioning), Emergency lighting, Preventative maintenance, Power control and signaling, Automation, PLC programming, LV, MV and HV project management, Design and construct control rooms/boards, Excavation and trench digging, CT metering, and more
We also offer Residential Electrical Services, including Appliance Repair & Maintenance, Data Outlets & Cabling, Electrical Installation, Lighting & Fans, Mains Upgrades, Power Points, Pre-Purchase Electrical Inspections, Safety Switches, Smoke Alarms, Switch Boards, and more.
OUR TEAM
At CRM Electrical Control & Air Conditioning, we believe in building strong relationships with our clients and staff. We take pride in our diverse team of skilled tradespeople, who have the experience, skills, and knowledge to handle a range of projects. Our team is committed to delivering exceptional service, quality products, and an emergency call-out service with a response time of 1 hour.
Mixed Reviews for CRM Electrical
CRM Electrical has received a mixed bag of reviews from customers, with several praising their professionalism and work, while others have had extremely negative experiences.
Positive Reviews
Some customers have reported having a great experience with CRM Electrical, citing the team's friendly and efficient service. They praise the team's ability to complete jobs quickly and to a high standard. For example, John White and Aresmia Argeropoulos both gave CRM Electrical 5-star reviews, praising the team's professionalism and workmanship.
Negative Reviews
On the other hand, many customers have reported having terrible experiences with CRM Electrical. Several reviewers have complained about poor customer service, cancelled appointments, and overcharging. They have also reported issues with the company trying to blame them for mistakes, and refusing to take responsibility for their own errors.
Common Issues
Some common issues that have been reported by multiple reviewers include:
- Poor communication and irregular updates
- Delays and cancellations of appointments
- Overcharging for work done
- Unwillingness to take responsibility for mistakes
- Aggressive debt collection practices
Conclusion
Based on these reviews, it appears that CRM Electrical has a significant problem with customer service and communication. While some customers have had positive experiences, many more have reported having terrible experiences. It is essential that the company addresses these issues to improve its reputation and customer satisfaction.