Prompt, Reliable Service Since 1975
At East Side Auto Electrics, we pride ourselves on being one of the most trusted and experienced auto electrical and mechanical service providers in Melbourne's eastern suburbs. With over 65 years of combined experience between our technicians, Glen and Ian, we have been providing top-notch services to our customers since 1986.
Our Services
We offer a wide range of mechanical and electrical services to cater to the needs of our customers. Whether you need logbook servicing, steering and suspension repairs, clutch and transmission work, engine repairs, radiator and cooling system maintenance, or any other type of auto electrical work, we've got you covered. Our team of experts will ensure that your vehicle is in top condition, and we'll do it with a smile.
Our logbook servicing ensures that your new vehicle's warranty remains valid, and we can perform all scheduled services for owners of new passenger cars, light commercial vehicles, and 4x4s. We'll check your vehicle for any immediate problems and issues that may need attention later, perform all scheduled servicing, and maintain your vehicle's new car warranty.
We also provide expert steering and suspension repairs to improve your vehicle's handling and ride comfort. Our team will check your steering and suspension for signs of trouble and replace worn components, from car springs and shock absorbers to bushings and other critical suspension and steering parts.
If you're experiencing problems with your clutch or transmission, we can provide a range of options for getting your drivetrain back in working order, from clutch repairs to servicing or replacement of manual and automatic transmissions.
Our engine repairs services include engine reconditioning, repairing and replacing fuel pumps, head gaskets, and injection systems, for all petrol or common-rail diesel vehicles. We also provide radiator and cooling system maintenance to ensure your engine stays cool and runs smoothly.
Why Choose Us
At East Side Auto Electrics, we're committed to providing swift, professional repairs, friendly customer service, and a fair price for our services. We understand the importance of getting back on the road quickly, which is why we offer a pick-up and drop-off service within the local area* and can shuttle you to the nearby Mitcham railway station at your convenience. With our expertise and experience, you can trust that your vehicle is in good hands.
Services
The reviews focus on the services provided by East Side, specifically the electrical work and communication with customers. The reviews highlight both positive and negative experiences with the staff.
Rudeness
The majority of the reviews criticize the staff for being rude and unhelpful. Authors Josh, Zaryan, Mel, Mandeep, and Greg describe being spoken down to, hung up on, or treated with disrespect when trying to inquire about issues with their vehicles. They felt disrespected and unwilling to return.
Communication
The lack of good communication is also a common theme. Some reviewers, such as Chris and NasTime Adventures, had positive experiences with the staff, who were prompt, helpful, and provided good advice.
Quality of Work
While a few reviewers had issues with the quality of the work, such as Mandeep's broken tail light, others reported good results, including NasTime Adventures' successful repair and Sean's satisfaction with the installation of spot lights.
Comparison to Other Reviews
Some reviewers, like Mel, comment on how the staff's behavior has not changed over the years, and that they would not recommend the service.
