Burgess Rawson is a leading full-service real estate agency in Australia with a rich history spanning over 40 years. We have established ourselves as one of the premier property agencies in the country, offering a comprehensive suite of services, including sales, leasing, valuation, and management of commercial and residential investment assets for a large community of private investors.
At Burgess Rawson, we pride ourselves on building enduring, trust-based relationships with our clients. Our strong market focus, flexibility, and consistency have earned us a reputation as a reliable partner for small, private, and public corporations such as Wesfarmers, Woolworths, Charter Hall, NAB, ANZ, and government agencies. Our 86% client retention rate speaks volumes about our standing in the industry.
Our network of dedicated property professionals spans across Australia, with offices in Melbourne, Sydney, Canberra, Brisbane, and Perth. We offer unparalleled local expertise in all markets through our extensive regional partnerships. Additionally, we have extended our reach internationally, with offices and agents in Asia.
Our Services
Burgess Rawson is a one-stop-shop for all real estate services. We specialise in commercial property, industrial, and residential markets, offering tailored solutions for every client. Our services include:
- *Commercial Property*: Our commercial property services cover the entire property lifecycle, from acquisitions and disposals to leasing, management, and valuation. Our team of experts has extensive experience in retail, office, and mixed-use properties, ensuring we provide our clients with the best possible advice and outcomes.
- *Industrial*: We provide end-to-end solutions for industrial properties, catering to various sectors such as manufacturing, logistics, and warehouse. Our experts assist our clients with acquisitions, sales, leasing, and management, providing strategic advice and market insights.
- *Residential*: Our residential services focus on project marketing and property management, catering to developers, builders, and investors. We offer tailored marketing strategies, seamless sales campaigns, and expert property management solutions, ensuring our clients achieve their investment goals.
- *Project Marketing*: Our project marketing services cater to developers and builders, offering end-to-end solutions for off-the-plan sales campaigns. Our marketing strategies are tailored to each project, ensuring maximum exposure and optimal results.
- *Leasing*: Our leasing services cover a wide range of commercial and industrial properties. Our experts handle lease negotiations, rent reviews, and portfolio management, ensuring our clients' properties are optimally occupied and maintained.
- *Asset Management*: We provide asset management services for commercial and residential properties, ensuring our clients' assets are well-maintained and generating the best possible returns.
- *Valuations & Advisory*: Our valuation and advisory team provides expert opinions and strategic advice on all aspects of property, from single assets to large portfolios.
At Burgess Rawson, we are committed to delivering excellent results for our clients. Our long-term, trusted relationships are built on consistently rewarding outcomes, ensuring our clients achieve their investment goals.
False Claims and Threatening Behavior
Burgess Rawson has been accused of making false claims and taking advantage of unsuspecting clients. One reviewer reported that the company minimized their outgoings budget and then increased it significantly, exceeding their budgeted amount. Another reviewer claimed that the company threatened a tenant with a 100% increase in building insurance and refused to provide evidence for the increase.
Poor Communication and Unprofessional Behavior
Several reviewers have reported poor communication and unprofessional behavior from Burgess Rawson staff. One reviewer said that the company took over three months to complete a straightforward task, despite consistent follow-up. Another reviewer reported that the company's advertising message prioritizes profits over safety and people's lives.
Inconsistent Experience
There have been mixed experiences with Burgess Rawson. While some reviewers have reported positive experiences, others have had negative experiences. One reviewer praised the company's professionalism and communication, while another reviewer reported a bad experience with poor communication and lack of professionalism.
Key Issues
Some of the key issues with Burgess Rawson include:
- False claims and misleading information
- Unsatisfactory communication and behavior
- Unprofessional treatment of tenants and clients
- Lack of transparency and evidence for increases in building insurance and other outgoings
- Threatening behavior towards tenants and clients
Conclusion
Burgess Rawson has been accused of making false claims, taking advantage of unsuspecting clients, and displaying poor communication and professionalism. While there have been positive experiences reported, the negative experiences and issues listed above warrant caution and attention.
