Transforming Spaces, Transforming Lives
Our Story
Extension Factory has been a trusted name in Melbourne home transformation since 1979. Over the past four decades, we've helped over 8,000 clients create their dream homes through renovations, extensions, and knockdown rebuilds. We take pride in building high-quality, custom-designed homes that perfectly reflect each client's unique vision and needs.
What We Do
Extension Factory offers a comprehensive range of services to meet all your home improvement needs.
Home Extensions
- Custom-designed extensions tailored to your lifestyle and budget
- Expert advice on maximizing your outdoor space
- High-quality materials and craftsmanship
Full Renovations
- Complete overhaul of your entire home
- Kitchen and bathroom renovations
- Floorplan redesigning and structural changes
- Project management and seamless execution
Knockdown and Rebuild
- Complete removal of your existing home and construction of a brand-new residence
- Close collaboration with you throughout the entire process
- Guaranteed quality and adherence to strict building codes
Our Expertise
Our team of experienced professionals includes:
- Highly qualified builders and skilled tradespeople
- Experienced architects and designers
- Dedicated project managers who ensure clear communication and transparency
- Customer-focused administrators ready to assist you every step of the way
Why Choose Extension Factory?
- Experience: Decades of expertise in all aspects of home building and renovation.
- Quality: Unwavering commitment to using high-quality materials and craftsmanship.
- Communication: Open and transparent communication throughout the entire process.
- Customer Focus: Responsive and personalized service tailored to your needs.
Request a Consultation
Whether you're considering a small extension or a full-blown knockdown rebuild, Extension Factory is here to help you make your vision a reality. Contact us today to schedule a free consultation and discuss your project with one of our experienced professionals.
Overall Experience with Extension Factory
The overall experience with Extension Factory is quite mixed, with some customers expressing extreme dissatisfaction and others praising the company's workmanship and communication.
Design and Construction Issues
Some customers have reported numerous errors and issues with the design and construction process, including incorrect window installations, altered sewerage pipe routes, and unexpected additional costs. These issues led to significant delays and frustrations for the homeowners.
Lack of Communication and Accountability
Many customers have expressed frustration with the company's lack of communication and accountability, including unreturned calls, broken promises, and a general lack of transparency throughout the construction process.
Racial Abuse and Physical Threats
One reviewer reported an incident of racial abuse and physical threats by a company staff member towards an independent contractor, which is a serious concern.
Positive Experiences
On the other hand, some customers have reported positive experiences with Extension Factory, praising the company's workmanship, communication, and attention to detail. These customers reported minimal issues and were happy with the final result.
Pricing and Value
Some customers felt that the pricing was reasonable and fair, while others were left with unexpected additional costs.
