Experience the Best in Medical Care
At Sunshine Health Medical Clinic, we are dedicated to providing high-quality medical care to our patients. Our team of experienced doctors, nurses, and administrative staff are committed to delivering exceptional service and care to our patients.
Our Services
We offer a wide range of medical services, including bulk billing consultations, home visits, and commercial services such as corporate health checks and work cover assessments. Our doctors are experienced in various areas of medicine, including skin cancer detection and treatment, women's health, and aged care.
Our Facility
Our medical clinic is a large, purpose-built facility with modern state-of-the-art equipment. We have four fully networked computerized consulting rooms, a modern equipped procedure room, and a staff room. We also have an on-site pharmacy for your convenience.
Our Team
Our team is led by our principle doctor, Dr. Thac "Thomas" Phan, who has over 10 years of experience in general practice. Our team of doctors, including Dr. Loc Xuan Ngo and Dr. Fatmira "Mira" Pojani, are highly experienced and enthusiastic about providing the best possible care to our patients. Our administrative staff, including our practice manager, are friendly and welcoming, and are always happy to assist with any queries or concerns.
Our Values
At Sunshine Health Medical Clinic, we value our patients' health and well-being above all else. We strive to create a friendly and harmonious environment for our patients and staff, and are committed to providing exceptional service and care to our patients.
Our Mission
Our mission is to provide high-quality medical care to our patients, and to build a friendly and harmonious environment for our patients and staff. We aim to provide comprehensive and holistic care to our patients, and to support our patients in achieving optimal health and well-being.
Positive Experiences
Some patients have reported excellent service and care from Dr. Thac Phan and Dr. Thomas, citing their compassion, professionalism, and quick response to health concerns.
Bulk Billing and Friendly Staff
A few reviewers appreciated the bulk billing service and friendly reception staff, making their experience at the clinic more convenient and pleasant.
Negative Experiences
Rude Receptionist and Yelling Staff
Many reviewers had negative experiences with the male receptionist, who was described as rude, condescending, and unhelpful. Some patients also reported being yelled at by staff, which made them feel uncomfortable and unwilling to return.
Poor Doctor-Patient Interaction
Some patients felt that Dr. Loc Ngo was indifferent, inattentive, or even rude during consultations, leading to a lack of trust and poor health outcomes.
Lack of Care and Incompetence
A few reviewers felt that Dr. Thac Phan did not provide adequate care, ignored symptoms, or made mistakes that put their health at risk. One reviewer even reported that Dr. Phan referred them to the wrong specialist and tried to discredit them.
