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Our Vision
Mariners Medical envisions a community where everyone has access to high-quality, affordable healthcare. We believe healthcare should be accessible to all, regardless of background or financial situation.
Our Mission
Our team of qualified doctors, nurses, staff, and allied health professionals are dedicated to providing comprehensive and compassionate care to patients of all ages and backgrounds. We utilize our expertise to ensure every patient receives personalized treatment, tailored to their unique needs and concerns.
Our Values
- Collaboration: We believe in working as a team to provide the best possible care for our patients.
- Openness: We value clear and honest communication with our patients, fostering trust and empowering them to actively participate in their healthcare.
- Respect: We treat every patient with dignity and respect, regardless of their background, beliefs, or health status.
- Empowerment: We believe in providing patients with the knowledge and resources they need to take an active role in managing their health.
Our Services
Mariners Medical offers a comprehensive range of general practice services, alongside allied health services and specialist consultations.
General Practice Services
- Chronic disease management and prevention
- Women's and men's health
- Children's health
- Travel medicine
- Skin checks and immunizations
- Diabetes management and asthma care
- Antenatal care and family planning
- Minor surgical procedures
Allied Health Services
Partnered with Coast Sport, we offer a diverse range of Allied Health services on Level 1 of our practice. This includes:
- Physiotherapy
- Podiatry
- Exercise physiology
- Massage
- Clinical Pilates and Yoga
Specialist Consulting Suite
Conveniently located on Level 1, our Specialist Consulting Suite provides access to a variety of specialists, including those from Hunter Pain Clinic.
More Than Just Healthcare
At Mariners Medical, we believe healthcare extends beyond just treating physical ailments. We strive to empower our patients by providing access to valuable resources, education, and support. We are committed to creating a welcoming and comfortable environment where patients can feel at ease and receive the care they need.
Overview of Mariners Medical
Staff and Doctors
- Many reviewers praised the staff and doctors at Mariners Medical, describing them as friendly, professional, and caring.
- Dr. Suta, Dr. Ray, Dr. Cranny, and Dr. Bourne were specifically mentioned as being excellent and providing great consultations.
Reception and Administration
- Some reviewers had negative experiences with the receptionist staff, citing rudeness, abruptness, and condescending behavior.
- Others praised the receptionist staff, saying they were helpful and professional.
Parking and Accessibility
- One reviewer mentioned that the parking area can be confusing and that more disability parking spots would be helpful.
Scheduling and Appointments
- A few reviewers had issues with scheduling appointments, with one reviewer being told that they weren't taking new patients despite having booked an appointment, and another reviewer being unable to get an urgent appointment.
Practice Management
- One reviewer was disappointed with the practice manager's response to their negative review, feeling that they were not taken seriously.
