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Transforming Spaces, Transforming Lives

Welcome to Crows Nest Medical Practice, a family and general practice established over 70 years ago. Our practice is GP owned and operated, ensuring we provide a holistic approach to the care of our patients and their families. Our aim is to deliver professional, personal care in a caring and friendly environment from the moment you step into our practice. We strive to provide comprehensive medical care of the highest standard, tailored to the unique needs of each individual and their family.

Our Services

At Crows Nest Medical Practice, we offer a wide range of services to cater to the diverse needs of our patients. Our services include:

  • Family Health: We provide regular check-ups, health assessments, and preventative care to help you maintain optimal health.
  • Preventative Care: Our team of doctors and allied health professionals will work with you to develop a personalized plan to prevent and manage chronic conditions.
  • Travel Vaccines: We offer expert advice and vaccinations to ensure you're protected for your travels, whether domestic or international.
  • Procedures: Our practice is equipped to perform various minor procedures, including skin checks, suturing, and minor surgical procedures.
  • On-Site Test Results: We offer an on-site pathology collection service, ensuring that you can receive your test results quickly and efficiently.
  • Scripts and Referrals: We provide prompt and accurate prescriptions and referrals, ensuring that you receive the care you need.
  • Home Visits: We offer home visits for patients who are unable to attend the practice, providing continuity of care and ensuring that you receive the attention you need.

Our Team

Our team of doctors is comprised of experienced and qualified specialists in general practice. Our doctors have a variety of areas of interest and expertise, ensuring that you receive personalized care and attention. We also have a dedicated practice nurse and reception team, who are available to assist with immunizations, employment medicals, and other minor procedures.

Our Facilities

Our practice is a modern and well-equipped facility, staffed with the latest diagnostic equipment. We have an on-site pathology collection service, an ECG service, and a comfortable waiting area. Our practice is committed to providing a welcoming and comfortable environment for all patients.

Our Commitment to Ongoing Professional Development

At Crows Nest Medical Practice, we recognize the importance of staying up-to-date with the latest developments in medical science. As part of our ongoing service, we participate in a Continuing Professional Development program, ensuring that our doctors are equipped to provide the highest level of care. We are also a teaching practice, actively involved in teaching medical students and general practice trainees as part of our commitment to training our future generation of doctors.

Our Promise

We promise to deliver professional, personal care, combining current knowledge of medical science with kindness and compassion. Our team is dedicated to improving the happiness and wellbeing of our patients, and we strive to create a positive and welcoming environment for all who visit our practice.

Reviews (63)
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Positive: The practice has some excellent doctors and staff members who provide kind, understanding, and thorough care.
Negative: However, some reviewers had negative experiences with rude staff, long waiting times, and unhelpful doctors.

Overview of Reviews

Staff and Reception

The pathology team and reception staff received mixed reviews. Some reviewers praised them for being great and helpful, while others found them to be rude and unhelpful.

Doctors and Consultations

Some reviewers had negative experiences with their GP consultations, feeling rushed, belittled, or disregarded. However, many reviewers praised their doctors, highlighting their kindness, understanding, and thoroughness.

Waiting Times and Fees

Waiting times were a common issue, with some reviewers experiencing delays of at least 15 minutes. Fees were also mentioned as being over the top.

Positive Experiences

Many reviewers had positive experiences with specific doctors, including Dr. Ann Hoile, Dr. Elise Harrison, Dr. Sarah Farrell, Dr. Minu, Dr. Yun Teoh, and Dr. Susan Ridley. They praised these doctors for being caring, understanding, and thorough.

Blood Testing

The blood test nurse, Errolyne, was highlighted for her patience and kindness when dealing with a child with a needle phobia.