Who We Are
OTM Accountants & Business Advisors is a CPA Accounting firm established in 2013 by Mick Jammal. Driven by a deep understanding of our clients' needs and a passion for delivering exceptional service, we provide a comprehensive range of accounting and business advisory services across the Northern Suburbs of Victoria.
Our Mission and Values
We believe in empowering our clients to achieve financial success through:
- Personalised attention: We take the time to understand your unique circumstances and goals.
- Expertise: Our experienced team possesses the technical knowledge and industry expertise to handle any accounting challenge.
- Clear communication: We provide transparent and informative updates throughout the process.
- Proactive solutions: We anticipate your needs and provide tailored solutions to achieve your financial goals.
Tax Accounting
- Comprehensive tax compliance preparation and lodgement services for individuals and businesses.
- Tax planning and consulting to minimise your tax burden.
- Capital gains tax assessments and advice.
Business Advisory
- Strategic planning and business valuations.
- Financial management and budgeting.
- Risk management and compliance assessments.
- Succession planning and transaction advisory services.
Future-Oriented Services
- Cloud accounting implementation and support.
- Xero integration and training.
- Data analytics and reporting.
Alleviating Stress
- Our dedicated team is available to alleviate your financial stress and provide peace of mind.
- Our experts can navigate complex financial situations and offer clear, actionable guidance.
Our Clients' Success is Our Success
We are committed to helping our clients achieve financial success and achieve their goals. We take the time to understand your unique needs and provide tailored solutions to empower you to make informed financial decisions.
Unprofessional Service
Reviews from Maxishine and Bmni Zees highlight the inadequacies of a particular company's customer service. Both reviewers gave a rating of 1 star, indicating their extreme dissatisfaction with the service they received.
Lack of Attention
Maxishine's review describes the experience he had when calling the company's customer service. According to him, the person who answered the phone seemed uninterested and groggy, and didn't even ask what he needed before telling him the company was too busy. This lack of attention and professionalism left a bad impression on Maxishine.
Arrogance and Expensiveness
Bmni Zees' review paints a similar picture. He describes the company as treating their clients like sheep, implying a lack of respect and admiration for their customers. Additionally, he mentions that the company is also very expensive, which further adds to his frustration.
Conclusion
These reviews demonstrate a clear pattern of unprofessional service and lack of respect for customers. The company's failure to provide adequate attention and support has led to a negative experience for Maxishine and Bmni Zees.
