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Wayelec is an Australian family-owned and operated business located in Castle Hill, New South Wales, with over 35 years of industry experience. Our team of professionals is dedicated to providing top-notch air conditioning and electrical services to our valued customers. We specialize in domestic and commercial air conditioner repairs, service, maintenance, and installations, as well as a range of electrical services, including emergency lighting, testing and tagging, safety switches, and switchboard upgrades.
Our History
Wayelec was initially established as an electrical contractor for the machinery automation and general electrical at the new Arnott's Biscuit Factory in Huntingwood. From January 1999 to July 2001, Wayelec was the warranty agent for Email Air until the takeover of Electrolux. We are proud of our CM3 accreditation as an approved contractor, and our technicians are fully insured, TAFE qualified, ARC licensed, and have Working with Children and Police Checks for your peace of mind.
Our Philosophy
At Wayelec, we believe in providing exceptional customer service, which is why we offer customized quotations, guaranteed work, and a team of fully insured and qualified technicians. We understand the importance of regular maintenance to ensure maximum efficiency, which is why we offer a range of maintenance specials to suit your needs. Our team is dedicated to providing you with piece of mind, knowing that your air conditioning and electrical needs are in good hands.
Our Services
We offer a comprehensive range of air conditioning and electrical services, including:
- Domestic and commercial air conditioner repairs, service, maintenance, and installations
- Emergency lighting, testing and tagging, safety switches, and switchboard upgrades
- Regular maintenance services to ensure maximum efficiency
- Customized quotations and guaranteed work
- Fully insured and qualified technicians
Why Choose Wayelec?
At Wayelec, we pride ourselves on our exceptional customer service, competitive pricing, and guaranteed work. We have over 35 years of industry experience, and our team of professionals is dedicated to providing you with the best possible solutions for your air conditioning and electrical needs. Our technicians are fully insured and qualified, and we offer a range of maintenance specials to suit your needs.
Excellent Customer Service and Professionalism
Waylec's team has received high praise for their exceptional customer service and professionalism. Reviewers have consistently mentioned the promptness, politeness, and courtesy of the team members, including Tom, Ewan, Brad, Alison, and Matt. The team's ability to explain issues and solutions in a clear and concise manner has also been appreciated.
Quality of Work
The quality of work performed by Waylec's technicians has been commended by multiple reviewers. They have been described as "superb", "friendly", and "informative", and have been praised for their attention to detail and ability to complete work efficiently.
Competitive Pricing
Waylec's pricing has been described as "very reasonable" and "competitive". Reviewers have compared Waylec's quotes favorably to those of other companies, and have been pleased with the value they received for their money.
Timely Response and Scheduling
Waylec's response time and scheduling have been praised by reviewers. The team has been able to attend to requests promptly, and has been able to schedule appointments and installations in a timely manner.
Negative Experiences
A few reviewers have had negative experiences with Waylec. One reviewer was unhappy with a $265 call-out fee that was not mentioned in an initial email enquiry, and another reviewer was dissatisfied with the quality of a heating system repair.