If you wanna bin get the rhino in
Hoskings Jewellers, a family-run business since 1945, has built a reputation for providing high-quality jewellery, watches, and gifts. Our customers' needs have always been our top priority. Our story began in Frankston, Victoria, where our founder, the late Perc Hosking, opened the first store after serving in the 2nd World War. With his exceptional watchmaking skills, Hoskings Jewellers became a well-known name in the community. Perc later served as Frankston's first city mayor, further solidifying his legacy.
Today, three generations of the Hosking family remain committed to preserving Hoskings' reputation for offering an extensive range of elegant and timeless jewellery collections. We are proud of our growth over the years, now boasting 17 locations across Australia with over 150 dedicated long-term employees. Our goal is to make sure each customer receives expert assistance when choosing an engagement ring, designer watch, or a special gift.
Our Products and Services
Hoskings Jewellers offers an exquisite range of jewellery for various occasions and personal styles. Here are the main product categories our customers can explore:
1. New Jewellery Collection: Our newest jewellery collection includes a wide variety of pieces, from elegant earrings and stunning pendants to stylish rings and captivating bracelets. Customers can find the perfect accessory for any outfit or occasion.
2. Diamonds & Bridal: At Hoskings Jewellers, we specialise in assisting customers in finding the ideal engagement or wedding ring. Our selection of loose diamonds at competitive prices makes it easy to design one-of-a-kind jewellery. Our experienced team is available to provide expert advice on selecting the perfect diamond, from cut to clarity and carat.
3. Watches: Our extensive watch collection features timepieces from popular brands for both men and women. Whether it's a classic analogue design or a sophisticated digital model, our curated selection caters to all tastes and preferences.
4. Gifts: Our range of elegant and unique gifts provides customers with a range of options for their loved ones. Our gift selection includes versatile and fashionable accessories that are perfect for any occasion.
5. Brands: At Hoskings Jewellers, we collaborate with respected and sought-after brands. Customers can choose from a variety of pieces from popular brands, including Citizen, Casio, Seiko, and more.
6. Sale : Our sale section offers customers the opportunity to acquire exclusive jewellery pieces at discounted prices. It is the perfect place to find a deal on beautiful jewellery or a thoughtful gift.
Hoskings Jewellers also provides a range of services designed for our customers' convenience and peace of mind. These services include:
- Free express shipping over $79 (excludes giftware items) (delivered in 2-8 business days)
- Free click and collect on all orders (ready in 1-5 business days)
- Expert guide to Valentine's Day Jewellery
- 14-day easy returns (in-store and online)
- Lifetime manufacturer's repair warranty on watches
- Layby for up to 12 months
- In-house watch repairs and battery replacements
- Complimentary cleaning and inspection for all watches, bracelets, and jewellery
- Gift wrapping (free of charge)
- Exclusive customer support (1800 819 796 or hello@hoskings.com.au)
Overall Experience
The majority of customers had a positive experience at this store, with multiple reviewers praising the friendly and knowledgeable staff. However, there were also several negative reviews that highlighted issues with customer service and product quality.
Positive Reviews
Many customers appreciated the patient and helpful service provided by staff members such as Jayna, Samuel, and Eva. Several reviewers mentioned that they received outstanding customer service and were able to find the products they were looking for due to the staff's assistance.
Negative Reviews
On the other hand, some customers had negative experiences with the store. Several reviewers complained about rude or unhelpful staff, including instances where they were treated disrespectfully or told that their concerns or complaints could not be addressed. Additionally, there were reports of issues with product quality, with one reviewer receiving a significantly different product than the one they were shown or ordered.
