Take care of your health, so you can live your life to the fullest
Empowering Wellness in Werribee and Hoppers Crossing
Medical Centre 291 stands out as a trusted healthcare provider in Werribee and Hoppers Crossing, dedicated to holistic healthcare and empowering our patients to take charge of their well-being. With a team of experienced and compassionate doctors, nurses, and allied health professionals, we offer a comprehensive range of services to cater to all ages and healthcare needs.
Our Expertise
Our services extend far beyond traditional medical care. We take a holistic approach to healthcare, integrating physical health with mental and emotional wellbeing. We offer:
**Women's Health
From menarche to menopause, our experienced GPs provide comprehensive care for all aspects of women's health.
**Vaccinations
Stay protected with our comprehensive vaccination program for influenza, childhood diseases, and other common illnesses.
**Men's Health
We address unique health concerns of men, including routine assessments, cardiovascular health, and mental wellbeing.
**Acupuncture
Experience relief from various medical conditions with our qualified acupuncturist.
**Mental Health
Our GPs can guide you through available treatment options and support you with sensitive care and understanding.
**Chronic Disease Management
Working alongside you, we develop personalized plans to effectively manage chronic diseases and improve your quality of life.
Our Team: Your Partners in Wellbeing
The Medical Centre 291 team comprises:
- Dr. Victoria Gershenzon: Principal GP with expertise in women's and children's health.
- Dr. Peijian (Peggy) Zeng: Experienced female doctor with a focus on women's health and paediatrics.
- Dr. Robert G. Padanyi: Skilled physician with vast experience in general medicine.
- Dr. Shiu Lun (Alan) Kwong: Dedicated pediatrician with expertise in children's health and travel medicine.
Overview
This clinic has received a varied range of reviews from patients and their families. While some reviewers have praised the doctors and staff, others have highlighted issues with customer service and reception staff.
Doctors
Doctors at this clinic have received widespread praise for their professionalism, kindness, and bedside manner. Many reviewers have expressed their gratitude for the care provided by Dr. Arya and Dr. Alan Kwong, with some even stating that they are the best doctors they have ever had. These doctors have been commended for being caring, empathetic, and taking the time to understand their patients' needs.
Reception Staff
However, the reception staff has received mostly negative reviews. Reviewers have reported that the staff is often rude, unfriendly, and uncaring. Some have even witnessed breaches of patient privacy and confidentiality. The management of the clinic has been criticized for not addressing these issues and for prioritizing profits over patient care.
Facilities
The clinic's facilities have also received some negative feedback, with one reviewer reporting that the waiting room is dull and depressing. However, another reviewer praised the parking space and friendly staff.
Conclusion
Overall, while this clinic has some strengths, including its doctors and some of its staff, it also has significant weaknesses with regards to customer service and reception staff. To improve patient satisfaction, the clinic needs to address these issues and prioritize providing a positive experience for patients.
