Transform Your Look, Unlock Your Confidence
Kiki Hair Extensions is a passionate team of hair enthusiasts dedicated to empowering women with luxurious, affordable hair extensions. We believe that everyone deserves to feel confident and glamorous, and that beautiful hair is an essential part of self-love and expression.
Our Mission
Our mission is to provide premium hair extensions and exceptional customer service, empowering women to achieve their dream hair goals. We source only the highest quality hair extensions, ensuring natural-looking and damage-free results. Additionally, our dedicated customer service team is always ready to assist you with any questions or concerns you might have.
Our Products
Kiki Hair Extensions offers a diverse range of hair extensions to cater to every individual's needs and preferences. Our collection includes:
- Clip-in Extensions: Easy to apply and remove, perfect for temporary or occasional styling.
- Ponytail Extensions: Adds volume and length to your natural hair for a quick and effortless look.
- Tape Extensions: Securely attach to your hair with gentle tape, offering a natural and comfortable fit.
- Halo Extensions: Create a full head of hair without extensions, perfect for adding volume and density.
- Weft Extensions: Attached to your hair with discreet wefts, offering a seamless and secure fit.
What Sets Us Apart
Kiki Hair Extensions prioritizes quality, affordability, and customer satisfaction. We offer:
- High-Quality Hair: Our extensions are made from 100% human hair, ensuring natural-looking and luxurious texture.
- Affordable Prices: We believe hair extensions should be accessible to everyone, so we offer competitive prices without compromising quality.
- Expert Customer Service: Our team of dedicated professionals is ready to answer your questions, offer product recommendations, and guide you through the application process.
Join us on our journey to empower every woman to achieve her hair goals!
Quality and Durability Concerns
The quality of hair extensions and ponytails from Kiki Hair Salon has been called into question. One reviewer reported that the wefts of their ponytail started snapping and breaking, causing the hair to fall out in chunks, despite using it for the first time. Another reviewer mentioned that the colours of the extensions varied, with their second set having an almost green tinge.
Poor Service and Communication
Some reviewers had negative experiences with the salon's service and communication. One reviewer received a message cancelling their appointment, despite previous confirmations, and had a frustrating experience trying to reschedule. Another reviewer felt that the admin was "flip floppy" and ambiguous about availability.
Positive Experiences with Staff
However, many reviewers praised the staff at Kiki Hair Salon, particularly Bec, Michelle, Jesse, and others, for their excellent service, attention to detail, and friendly demeanor. These reviewers reported having a great experience with their hair extensions, with perfect colour matches and high-quality hair.
Exchange and Return Policies
One reviewer was unhappy with the $30 exchange fee, feeling that it was excessive considering the difficulty of choosing colours from photos and the potential for variations in the extensions.
Ratings and Recommendations
The ratings for Kiki Hair Salon vary widely, with some reviewers giving 1-star ratings due to quality and service issues, while others gave 5-star ratings for excellent service and high-quality hair extensions. Overall, the reviews suggest that the salon has both strengths and weaknesses.
