Where hospitality meets convenience
At Kununurra Country Club Resort, we are proud to offer a unique blend of comfort, service, and natural beauty. Our resort is nestled in the heart of Western Australia's East Kimberley region, surrounded by some of the state's most striking natural landscapes.
Our History
Established in 1993, our resort has a long history of providing exceptional hospitality to guests from all over the world. We are passionate about sharing our home, the Kimberley, with visitors and showcasing its natural wonders, rich culture, and warm hospitality.
Our Services
We offer a range of services to ensure your stay with us is memorable. Our facilities include:
- Restaurant: Our on-site restaurant, Kelly's Bar & Grill, serves up delicious meals using locally sourced ingredients. Enjoy a drink at the bar, or dine in our indoor and outdoor seating areas.
- Complimentary WiFi: Stay connected with our complimentary WiFi, available throughout the resort.
- Airport Transfers: We offer complimentary transfers to and from the airport, pre-booked with 48 hours' notice or on booking.
- Swimming Pool: Relax by our sparkling pool, a perfect spot to unwind after a day of sightseeing.
- Guest Laundry/Valet Services: Coin-operated laundry facilities and a valet service are available 24/7.
- Tour Desk: Our knowledgeable staff can assist with local tour and activity information, and make reservations for you.
- Business Services: Our photocopier, scanner, and fax machine are available at reception, with a small fee.
- Gift Shop: Browse our selection of local art, souvenirs, and gifts in our gift shop.
Our Rooms
Choose from our range of rooms, each designed for comfort and relaxation:
- Accessible Room: Our accessible room is equipped with a roll-in shower, grab bars, and a lowered sink.
- King Room: Enjoy a comfortable king-sized bed and spacious bathroom.
- Twin Room: Our twin room features two single beds and a compact bathroom.
- Triple Room: Accommodate three guests in our triple room, complete with three single beds and a bathroom.
Meet, Dine, Explore
From corporate events to romantic getaways, we cater to a range of occasions. Our conference room is suitable for meetings, workshops, and presentations, with catering available on request.
Testimonials
Our guests rave about their experiences at Kununurra Country Club Resort:
- "The room was clean and comfortable, and the staff were friendly and helpful."
- "The food at the restaurant was exceptional, and the service was top-notch."
- "Our stay exceeded our expectations, thanks to the warm hospitality and excellent facilities."
Frequently Asked Questions
For your convenience, we've compiled a list of frequently asked questions:
- Do you offer transfers to and from the airport?
- Yes, we offer complimentary pre-booked transfers to meet scheduled flights.
- Is there a safe in my room?
- Yes, each room has a safe with a unique code.
- Can I get room service?
- Room service is available for dinner from 5:30 to 8 pm.
Room Quality and Cleanliness
The majority of reviewers were disappointed with the condition of their rooms. Shirley Bennett reported finding cockroaches in her room and was provided with a can of pesticide to deal with the issue. Steve O'Halloran mentioned that the towels were thin and had holes in them, while Steven Bird didn't even have a bowl in his room to eat his breakfast. On the other hand, Robert Benning and Tanju Hassan found their rooms to be clean and tidy.
Service
Poor service was a common complaint among reviewers. Shirley Bennett reported that their airport pickup did not arrive on time, and when they arrived at the resort, they were greeted by a security guard who had to phone for them. Steven Bird had issues with the out-of-hours number not being answered, and Steve O'Halloran mentioned that the staff were stretched thin due to a long weekend and staff holidays.
Location and Amenities
While some reviewers were disappointed with the overall experience, many mentioned that the location was convenient. Shirley Bennett noted that the resort was a 5-minute walk into the town center, and Robert Benning and Tanju Hassan praised the quiet atmosphere. However, Steven Bird found the lack of kitchen facilities in his room to be a major issue.
Food and Drink
Reviewers had mixed opinions about the food and drink options. Jacobus Erasmus was disappointed with the mislabeled meal he received, while Tanju Hassan found the breakfast options to be plentiful. Caroline Smith mentioned that the resort's focus on bus tours resulted in limited menu options.
Additional Issues
Other issues mentioned by reviewers included poor English comprehension by the staff, infrequent Wi-Fi, and concerns about security and crime in the area.