Where every day is a celebration!
We're a team of passionate Melbourne locals who share a deep love for fresh flowers and the joy they bring. We established our business with a simple mission: to deliver stunning flower arrangements and gifts across Melbourne and the surrounding suburbs.
Our Mission
Our mission is to make flower purchasing a delightful experience, offering:
- Freshness Guaranteed: We source our flowers directly from local growers, ensuring the freshest blooms possible.
- Custom Designs: We work with you to create the perfect arrangement for every occasion, whether it's a heartfelt thank you note or a celebratory bouquet.
- Exceptional Service: Our dedicated team is committed to providing exceptional customer service, ensuring seamless ordering and delivery experiences.
Our Services
We offer a diverse range of services to cater to diverse needs:
Fresh Flower Deliveries
- Same-day delivery across Melbourne and surrounding suburbs
- Custom bouquets and arrangements for all occasions
- Delivery to hospitals, homes, and businesses
- Corporate gifting solutions
Gift & Preserved Arrangements
- Beautiful preserved flowers and arrangements for long-lasting beauty
- Gourmet gift boxes and treats
- Personalized gifts and home decor
Seasonal Specials
- Unique & festive flower arrangements for holidays and special events.
We are proud to
- Support local Melbourne growers and businesses.
- Offer sustainable flower options whenever possible.
- Create stunning displays that capture the essence of every occasion.
Our Values
We believe in:
- Quality: We only work with the freshest flowers and highest quality materials.
- Creativity: We embrace originality and innovation in our designs.
- Customer Focus: We prioritize customer satisfaction and provide personalized attention to every order.
- Community: We are committed to supporting the local community.
Get in touch to discuss your floral needs and discover the perfect arrangement for any occasion.
Delivery Experience
The delivery experience with CBD Florist has been a mixed bag. On the positive side, some customers have reported excellent delivery service, with the delivery girl being helpful and patient, and the flowers arriving promptly on the agreed delivery time. However, others have experienced failed deliveries, with one customer reporting that their order was not processed in time for a special occasion.
Customer Service
The customer service at CBD Florist has received rave reviews from many customers. The florists have been described as polite, willing to comply with requests, and extremely helpful in answering queries. One customer even reported that the florist fixed an order mistake with a quick call, and had the flowers delivered barely 30 minutes later.
Flower Quality
The quality of the flowers from CBD Florist has been praised by many customers. The flowers have been described as lovely, beautiful, and amazingly fresh. One customer even reported that the tulips ordered three days prior were delivered on Mother's Day to a hotel.
Issues with Online Ordering
There have been some issues with online ordering, with one customer reporting that the system was not working, and another customer experiencing a failed delivery on Valentine's Day.
