Stay Secure - Locksmith Services Near You
At SPL Security Solutions, we pride ourselves on being the Gold Coast's largest and most comprehensive locksmith and security services provider. Established in 1990, our journey began as a mobile locksmith van and has since expanded to offer a wide range of services to residential, commercial, and automotive clients. With over 90 staff members and a team of experienced professionals, we have built a reputation for delivering exceptional service and products to the community.
Locksmith and Security Services
We offer an extensive range of locksmith services, including 24/7 emergency call-out services, lock installation, repair and replacement, key cutting, and safe opening and repair. Our team of experts is dedicated to resolving any locksmith issues you may encounter, whether it's an emergency lockout or a routine maintenance check. We understand the importance of quick response times and ensure that our friendly and professional staff arrive promptly to address your needs.
Electronics Security Systems
At SPL Security Solutions, we believe in staying ahead of the curve and providing the latest technological advancements to our clients. Our electronic security systems include access control, CCTV, intercoms, alarms, and other smart security solutions designed to safeguard your home or business. Whether you're looking to upgrade your existing security system or install a new one, our experienced technicians can help you find the perfect solution to meet your needs.
Door Hardware and Maintenance
We also cater to the door hardware and maintenance needs of our clients. Our range of premium doorware products includes contemporary designer door handles, bathroomware, cabinetware, door seals, and fire door hardware. Additionally, our routine maintenance and service schedule ensures that your electronic equipment performs at its optimum level, providing you with peace of mind and protection for your assets.
Professional Locksmith Services
At SPL Security Solutions, we recognize the importance of trust and reliability when it comes to locksmith services. That's why we're here to help you, not hinder you. Whether you've locked yourself out of your home or office, or need to replace lost or damaged keys, our friendly and professional team is always available to lend a helping hand. Our mobile locksmith van is equipped with the latest technology and tools, ensuring we can respond quickly and efficiently to your needs.
Residential Locksmith Services
As a trusted residential locksmith, we understand the importance of providing safe and secure living spaces for our clients. Whether you need assistance with lock installation, repair, or replacement, our expert technicians are here to provide you with the solutions you need. We also offer emergency services, so you can rest assured that we'll be there when you need us.
Why Choose SPL Security Solutions
At SPL Security Solutions, we pride ourselves on being a professional, reliable, and comprehensive locksmith and security services provider. We're committed to delivering exceptional service, staying ahead of the curve with the latest technology, and providing our clients with peace of mind. With over 30 years of experience and a team of dedicated professionals, we have built a reputation for trustworthiness and quality that's unmatched on the Gold Coast.
Locksmith Service Experience
Prompt and Professional Service
Reviews praise the locksmith company for their prompt and professional service, with some customers experiencing quick response times, even on public holidays. The technicians are described as polite, professional, and thorough in their work.
Problems with Products and Workmanship
On the other hand, some customers have experienced issues with the products sold by the company, including a roller latch that could not be returned and a safe that stopped working due to a faulty electric board. There are also concerns about the company's workmanship, with some customers feeling ripped off by the high cost of repairs.
Customer Service Issues
Several customers have expressed frustration with the company's customer service, citing instances of poor communication, failed call-backs, and unprofessional behavior from technicians. Some customers have had to wait for extended periods for assistance, only to be charged high fees for simple fixes.
Varying Quality of Technicians
The quality of technicians seems to vary, with some customers experiencing excellent service from polite and professional technicians, while others have had bad experiences with unhelpful and unprofessional technicians.
