Experience a stay where Melbourne's charm meets contemporary comfort
Alto Hotel is Melbourne's newest urban retreat, where sustainability meets serenity. Nestled amidst the cityscape, we offer a tranquil oasis of modern comfort and eco-friendly living. Our multi-award-winning boutique apartment hotel is committed to reducing our carbon footprint while providing a unique and stylish experience for our guests.
Our Commitment to Sustainability
At Alto Hotel, we believe in sustainability beyond measure. We collaborate with local artisans and environmental organizations to bring a touch of community and local spirit to your stay. Our green initiatives include energy-efficient lighting, sustainable materials, and waste reduction programs. We are proud to be one of the first environmentally friendly rated hotels in Melbourne's CBD.
Accommodation Overview
Experience the distinctive, fresh, and innovative atmosphere of Alto Hotel's stylish rooms, apartments, and suites. Our accommodation options include Petite Queen Studios, Queen Studios, King/Twin Studios, King Plus, 1 Bedroom Apartments, 1 Bedroom Spa Apartments, 2 Bedroom Standard Apartments, 2 Bedroom Superior Apartments, and 2 Bedroom Deluxe Apartments. Each room is crafted with eco-conscious materials and adorned with touches inspired by Melbourne's thriving city scene.
Hotel Facilities and Services
Our facilities and services are designed to enhance your stay. Enjoy free Wi-Fi, complimentary espresso coffee in the guest lounge, and access to our fitness center. Our restaurant serves delicious meals made with locally sourced ingredients, and our bar offers a range of sustainable cocktails.
Discover the Heart of the City
Alto Hotel is located in the heart of Melbourne City, making it the perfect base to explore the city's wonders. Our local insights and eco-friendly initiatives ensure that you experience the best of Melbourne while minimizing your carbon footprint.
Why Book Directly with Alto Hotel
When you book directly with us, you'll receive the best price guarantee, free Wi-Fi, complimentary espresso coffee in the guest lounge, and more. We're committed to providing an exceptional stay that nurtures both your soul and the planet.
Poor Service and Conditions
Many reviewers have expressed disappointment with the service and conditions at this hotel. Some of the common issues include:
- Rude staff: Several reviewers have mentioned that the staff were unfriendly, rude, and unhelpful. Some reported being ignored, belittled, or speaking to staff who were eating or distracted.
- Unhygienic rooms: Multiple reviewers have reported finding mould, slime, and dirty bathroom floors. Room cleanliness has been a major letdown.
- Poor maintenance: Broken air conditioners, non-working spa baths, and other issues with room equipment have been reported.
- Lack of communication: Some reviewers have been unable to get in touch with the hotel, received poor responses, or were treated poorly by management.
Location and Amenities
Despite the many issues, some reviewers have praised the hotel's location and amenities, such as:
- Great location: Many reviewers have appreciated the hotel's proximity to public transportation, restaurants, and other attractions.
- Free coffee and tea: Some reviewers have mentioned that the hotel offers free coffee and tea, which is a nice perk.
Mixed Reviews
Only a few reviewers have had a generally positive experience at this hotel. They have praised the cleanliness, comfort, and quiet rooms of their lodgings.
