Your Home Away From Home Since 1988
At Quality Hotel Robertson Gardens, we're proud to have been family-owned and operated since 1988. Our mission is to provide a home away from home for our guests, and we're dedicated to delivering exceptional service and facilities. We're located just 15 minutes from the Brisbane CBD and 40 minutes from the Gold Coast, making us the perfect choice for business travelers, couples, and families alike.
Our History
We were founded by the Duncombe family and have been built on the principles of family values and a commitment to providing exceptional service. Over the years, we've been honored with numerous awards, including the Choice Hotels Gold Award Winner and the International Comfort Inn of the Year. These accolades are a testament to our team's hard work and dedication to providing the best possible experience for our guests.
Our People
At the heart of our success is our team of dedicated staff. From the moment you arrive, you'll be greeted with a warm welcome and a friendly smile. Our team is committed to ensuring your stay with us is nothing short of exceptional. From the cleanliness of our rooms to the delicious cuisine in our restaurant, we're constantly striving to improve and exceed your expectations.
Our Facilities
We're proud to offer a range of facilities to make your stay with us as comfortable and enjoyable as possible. These include:
- Outdoor pool and children's playground
- On-site gym and basketball court
- Complimentary access to local gym
- On-site restaurant with room service
- Free high-speed WiFi and parking
Accommodation
We offer a range of accommodation options to suit all needs, from our villas to our hotel rooms. With a range of configurations and bedding combinations, we can accommodate up to 6 people in our villas and up to 3 people in our hotel rooms.
Inclusions
When you stay with us, you can expect the following complimentary inclusions:
- Free high-speed WiFi
- Free parking
- 24-hour reception and security
- Access to on-site gym and children's playground
- Complimentary access to local gym
- On-site restaurant with room service
- Super friendly staff that go above and beyond to help you enjoy your stay
Testimonials
But don't just take our word for it! Our guests rave about their stays with us, with an average rating of 9/10. Here's what some of our satisfied guests have said:
"The facilities provided at this property are exceptional; playground, swimming pool, basketball court, BBQ area, open grassed area, gardens, restaurant etc. Our accommodation was immaculately clean and well-appointed. On-site restaurant and bar is a bonus at the end of the day. Communication from the property is unequalled." - Booking.com review
"Absolutely Perfect! I stayed at this venue for business on two occasions, both for three consecutive nights. During my stay, I ate at the restaurant for dinner and breakfast. All meals I received were delicious." - Google Review
Join the Robertson Gardens Family
We're proud to be a family-owned and operated business, and we're committed to providing exceptional service and facilities to our guests. Whether you're traveling for business or pleasure, we invite you to join the Robertson Gardens family and experience the warmth and hospitality that we're known for. Book your stay with us today!
Overall Quality
The reviews suggest a mixed bag of experiences at the hotel. Some guests had positive experiences, while others were disappointed or had issues with certain aspects of their stay.
Cleanliness and Amenities
The hotel seems to have a good reputation for cleanliness, with several guests commenting on the spotlessness of their rooms. However, one guest was unhappy with the state of their room, claiming that it was never cleaned during their stay.
Staff and Service
The staff at the hotel appear to be generally friendly and accommodating, with many guests commenting on their helpfulness and politeness. However, one guest had a negative experience with the staff, claiming that they were stingy with the security bond and did not provide adequate information about the check-in process.
Location and Facilities
The hotel's location seems to be a major selling point, with many guests commenting on its proximity to the Nissan Arena and other local attractions. The rooms themselves appear to be generally comfortable and well-equipped, although some guests may find them a bit dated.
Reliability and Refunds
One guest had a bad experience with the hotel's refund policy, claiming that they were charged a cleaning fee after leaving the room in the same state as when they checked in. This may be a concern for future guests.
Value for Money
Many guests commented on the hotel's great value for money, with some noting that it was a good price for the quality of accommodations and amenities.
