Experience the Power of Clean with On The Move Carpet Cleaning!
At On The Move Carpet Cleaning, we pride ourselves on being the go-to carpet cleaning professionals on the Gold Coast. Our team is dedicated to providing exceptional steam carpet cleaning services, upholstery cleaning, rug cleaning, and more to residential and commercial properties throughout the region. With a strong focus on customer satisfaction, we guarantee our services 100% and strive to build lifelong relationships with our clients.
Our Mission
Our mission is to provide high-quality, eco-friendly carpet cleaning services that not only leave your carpets looking and smelling great but also contribute to a healthier indoor environment. We believe that a clean carpet is not just about aesthetics but also about creating a safe and healthy space for you and your loved ones. Our team of experts is trained to identify the best cleaning procedures for each type of fibre, ensuring that your carpets and rugs receive the special care they need.
Our Services
We offer a wide range of services designed to cater to all your carpet cleaning needs. From steam carpet cleaning and upholstery cleaning to rug cleaning, mattress cleaning, and car interior cleaning, we have got you covered. Our services are tailored to meet the unique needs of each client, and we use only top-quality, eco-friendly products that are biodegradable and wool-friendly.
What Sets Us Apart
So, what makes us different from other carpet cleaning businesses? At On The Move Carpet Cleaning, we pride ourselves on our attention to detail, our commitment to using only the best products, and our dedication to providing exceptional customer service. We believe that every client deserves a worry-free experience, and that's why we offer a 100% guarantee on all our services. With our team, you can rest assured that your carpets and rugs will receive the best care possible.
Overall Satisfaction
The reviews for On The Move Carpet Cleaning Services are overwhelmingly positive, with all but one reviewer giving the highest rating of 5 stars. The majority of reviewers were extremely satisfied with the service provided by Randall, citing strengths in customer service, punctuality, professionalism, and quality of work.
Services
The services offered by On The Move Carpet Cleaning range from carpet steam cleaning and upholstery cleaning to general carpet cleaning and pet stain and odor removal. Reviewers praise Randall's work on a range of items, from dirty puppies to stained carpets and worn-out furniture.
Customer Service
Customer service was a major highlight for many reviewers, with Randall receiving praise for his prompt and friendly communication. Reviewers appreciated his availability, punctuality, and professionalism throughout the service process.
Negative Review
However, one reviewer had a drastically different experience. Ash Murkins gave the service a 1-star rating and reported absolutely appalling customer service and a terrible job overall. The reviewer was left feeling frustrated and upset, particularly due to the company's refusal to provide a refund for the unsatisfactory service.
