Compassionate care for your beloved pets
Fitzroy Vet Hospital has been a trusted and caring veterinary clinic in the heart of Fitzroy North for over 20 years. Our team of experienced vets and veterinary nurses are passionate about providing compassionate, comprehensive care for pets of all ages, from tiny kittens and playful pups to senior companions.
Our Approach to Pets & Their Owners
We understand that your pets are beloved members of your family, and we treat them with the utmost care and respect. Our highly skilled vets and nurses take the time to understand your pet's individual needs and work with you to create a tailored healthcare plan. We believe in open communication and will always explain treatment options and costs upfront.
Comprehensive Services for Every Stage of Life
From routine vaccinations and wellness exams to advanced diagnostics and surgical procedures, our comprehensive services cover every aspect of your pet's health and wellbeing:
- Preventative care: Regular vaccinations, deworming and parasite control
- Wellness care: Diet and nutrition advice, weight management, and behaviour consultations
- Diagnostic services: Advanced X-rays, blood tests, and ultrasound imaging
- Surgical care: Skilled surgeons perform a range of procedures, from routine spaying and neutering to complex orthopedic surgeries
- Dental care: Comprehensive dental exams, cleaning, and treatment for all ages
Compassionate & Skilled Team
Our dedicated team of vets, nurses, and support staff are passionate about animal welfare. We are committed to providing exceptional customer service and ensuring that both you and your pet have a positive experience at our clinic.
Tailored Solutions for Your Pet's Needs
Whether your furry friend needs routine care or specialized treatment, we are here to help. Our vets can provide consultation on specific concerns, including:
- Dental care and oral health
- Weight management and nutrition
- Behavior and training issues
- Pet insurance guidance
- Senior pet care and end-of-life support
Customer Satisfaction
The reviews for Carlton Vet Clinic are overwhelmingly positive, with several customers praising the clinic for its top-notch care and service. Many customers have had positive experiences with the veterinarians and nurses, who are described as caring, helpful, and knowledgeable. Several customers have mentioned the ease of booking appointments, with quick and easy online booking options.
Consistency
One of the standout features of Carlton Vet Clinic is its consistency in providing high-quality care to its customers. From the reception staff to the veterinarians, every interaction is described as friendly, helpful, and expert. The clinic's commitment to its customers' pets is evident in the way they tailor their services to meet individual needs.
Appointment Experience
The reviews highlight the ease of booking appointments and the friendly and efficient staff at the front desk. Several customers have mentioned receiving excellent care and attention during their appointments, with veterinarians taking the time to explain treatments and answer questions.
Negatives
However, not all reviews have been positive. One customer had a poor experience, citing poor communication and lack of transparency in their treatment plan. This customer also felt that the clinic's priority was profit over the well-being of pets.
Exceptional Service
Two customers have specifically highlighted the exceptional service they received from individual staff members, including Rick the vet nurse and Dr. Helen.
Long-term Commitment
Several customers have mentioned their decision to continue using Carlton Vet Clinic long-term, citing the clinic's commitment to their pets' care and their friendly and helpful staff.
