Inspiring Moments, One Petal at a Time
At Amazing Graze, we believe in the power of flowers to brighten lives and celebrate life's special moments. We're a passionate team of experienced florists who handcraft stunning arrangements and bouquets with fresh, seasonal blooms.
Our Mission
Our mission is to provide our customers with exceptional floral designs, exceptional customer service, and an exceptional experience every time. We source only the freshest flowers from trusted suppliers to ensure vibrant colors and captivating scents.
What We Offer
We offer an extensive range of floral products and services, including:
Fresh Flower Arrangements & Bouquets
- Bespoke designs for every occasion, from elegant wedding bouquets to romantic anniversary arrangements.
- A wide variety of flowers to choose from, including roses, lilies, orchids, tulips, sunflowers, and peonies.
Gift & Occasion Arrangements
- Lovely gift boxes and baskets filled with beautiful flowers and gourmet treats.
- Specialized arrangements for Mother's Day, Valentine's Day, and other major holidays.
Custom Floral Services
- Custom flower subscriptions tailored to your preferences and budget.
- Corporate floral services for offices and events.
- Event planning and design consultation.
Deliveries & More
- Fast and reliable delivery across Melbourne, Sydney, Geelong, and Mornington.
- Additional services including balloon deliveries, gift wrapping, and custom card writing.
Why Choose Amazing Graze?
- Experienced and passionate florists with years of experience.
- Freshness guaranteed: We only use the freshest flowers available.
- Exceptional customer service: We are dedicated to providing you with a seamless and enjoyable experience.
- Wide variety of products and services: We have something for every occasion.
- Competitive prices and regular promotions: We believe everyone should enjoy the beauty of fresh flowers.
Delivery Issues and Disappointment
Several customers have experienced issues with their deliveries, including receiving incorrect or incomplete orders, or not receiving their orders at all. Some have reported difficulty in getting in touch with the company to resolve their issues, with calls being diverted to recordings or unreturned messages.
Poor Quality of Flowers
Multiple reviewers have expressed disappointment with the quality of the flowers received, describing them as limp, dry, or of poor arrangement. Some have compared the actual flowers to the images on the website, stating that they are vastly different.
Lack of Transparency and Customer Service
Some customers have complained about a lack of transparency on the website regarding delivery times and the actual flowers delivered. They have also experienced poor customer service, with unreturned calls and messages, and a lack of resolution to their complaints.
Positive Experiences
On the other hand, some customers have reported positive experiences with the company, praising the quality of the flowers and the service they received. Some have described the flowers as "beautiful" and "superb", and have appreciated the extra effort made by the company to resolve issues.
Custom Order Issues
One customer had a negative experience with a custom order, citing issues with the arrangement and the lack of care and attention put into the bouquets. They felt that the price was not justified by the quality of the flowers and the service received.
