Trusted advice for your business, on time and on budget.
At ABC Accountants, we're a local family practice, and we cater for business owners like us; small business and family business owners that are looking for friendly service and advice at a price that won't break the bank. Our passion is "the books" and our aim is to take that pressure off you and give you peace of mind.
We understand the pressures that small business owners can find themselves under when it comes to "the books". After all, you're very good at what you do and that's why you're in business for yourself. But getting the books done is often left 'til last - and it turns into a real chore. And that's where we can come in. Our team, led by Cesare Albanesi, is dedicated to helping you understand every aspect of your business, providing a personalized and relaxed service, and ensuring all clients are treated equally and with respect.
Our Services
We offer a wide range of services to help you manage your business efficiently. Our services include Company Secretarial Services, Accounting Services, Taxation Services, Mortgage and Financial Services. We can assist with tax returns for individuals and business, account and management services, taxation planning, business GST, BAS, IAS, ASIC, bookkeeping, business advice, finance and legal services. We also offer clients Cash Flow Manager software and training, company and trust start-ups, log books, business income and expenditure cash-books.
Our Promise
Our promise is simple; we'll have your results, On time, and on budget. We might not be the biggest accountancy practice but we use the latest in technology to make it simpler and quicker for us to give you the high standards and accuracy you need. This in turn also keeps our costs down - savings that are passed on to you.
Why Choose ABC Accountants?
We're a local family practice, and we cater for business owners like us; small business and family business owners that are looking for friendly service and advice at a price that won't break the bank. We're not strict on dress code and we don't charge for phone calls and advice. What really sets us apart is the one-on-one service we provide. With a clear focus on ensuring our clients fully understand their own affairs and are able to understand ATO changes that might impact them as individuals. Our atmosphere is relaxed, casual, happy and cheery. Our clients love our sense of humour as it helps them feel at ease, and they especially love our yummy lollies.
Overall Experience
The overall experience with this company has been mixed, with some customers expressing dissatisfaction with their service, while others have been extremely satisfied.
Communication Issues
A major issue that has been raised is the company's lack of communication. One customer reported having to continuously email the company to get updates on their return, and even then, they were not informed about a significant decrease in their refund. This lack of transparency and communication has led to frustration and mistrust.
Professionalism
The company has also been criticized for its lack of professionalism. When issues were raised, the customer did not receive an apology or explanation, and was instead met with a dismissive attitude. This has led to a perception that the company is not taking customer concerns seriously.
Excellent Service
On the other hand, some customers have reported excellent service and advice from the company. They have appreciated the help they received and plan to continue using the company's services.
