Who We Are
At Professionals Cleveland, we pride ourselves on being a local real estate agency with a passion for providing exceptional service to our clients. With over 30 years of experience in the Redland City area, including Cleveland, Ormiston, Raby Bay, Alexandra Hills, Capalaba, Thorneside, Birkdale, Victoria Point, Redland Bay, Coochiemudlo Island, and Thornlands, we have built a reputation for delivering results and exceeding our clients' expectations.
Our Services
As a comprehensive real estate agency, we offer a range of services that cater to our clients' diverse needs. Whether you're looking to buy, sell, rent, or manage a property, our experienced team is equipped to provide expert guidance and support every step of the way. Our services include residential sales, property management, auctions, and buying and selling tips. We understand the importance of timely and informative communication, and we make sure our clients are always kept in the loop throughout the entire process.
Our Team
Our team at Professionals Cleveland is led by Principal Jackie Prentis, a well-known local real estate identity with over three decades of experience in the Redlands area. With a combined experience of over 70 years, our team of professional real estate agents is dedicated to providing personalized service and expert advice to our clients. Our team's extensive knowledge of the local market and strong network of contacts enable us to deliver exceptional results and unparalleled customer service.
Our Values
At Professionals Cleveland, we are committed to upholding the values of professionalism, integrity, and respect. We strive to build long-term relationships with our clients, our community, and our colleagues, and we are dedicated to making a positive impact in the local real estate industry. Our values are reflected in our dedication to delivering outstanding customer service, our commitment to ongoing training and professional development, and our passion for innovation and continuous improvement.
Our Partnership
As a member of the Professionals network, we are proud to support the National Breast Cancer Foundation (NBCF) and have raised over $4.2 million to date. Our partnership with the NBCF is a testament to our commitment to giving back to the community and making a difference in the lives of those affected by breast cancer.
Get in Touch
If you're looking for a trusted and expert real estate partner in the Redland City area, look no further than Professionals Cleveland. Contact us today to learn more about our services and how we can assist you in achieving your real estate goals.
Praise for Jackie and Professionals Cleveland
Jackie and her team at Professionals Cleveland have been praised by numerous clients for their exceptional service, professionalism, and ability to sell properties quickly and efficiently. Several reviewers have noted Jackie's open communication, honesty, and willingness to provide helpful advice, making the process of buying or selling a home a stress-free experience.
One reviewer, Rose Milnes, has praised Jackie for her ability to keep clients informed throughout the selling process, stating that she is "friendly, caring, and always available to answer questions." Another reviewer, Mark Rothnie, credited Jackie with handling the sales process of his late father's home with ease, noting that she was "fantastic to deal with" and kept him updated on all inspections and developments.
Disappointment with Rental Services
Unfortunately, not all reviewers have had positive experiences with Professionals Cleveland. One reviewer, Acc Verification, gave a scathing review, claiming that the agency has consistently overcharged tenants for power consumption and refused to fix issues with the air conditioning. Acc Verification also threatened to take the agency to court, stating that they are "thieves" who "scam the tenants."
Another reviewer, Celeste Davidovic, reported a negative experience when Professionals Cleveland took over the management of her property, citing increases in rent and difficulties in contacting the agency.
Professionalism and Real Estate Expertise
Reviewers have praised Jackie's extensive knowledge of the real estate market, noting that she provided realistic expectations and good value for money when it came to property advertisement and marketing. Several reviewers have also credited Jackie with being professional, friendly, and easy to deal with, making the process of buying or selling a home a smooth and enjoyable experience.
Overall Ratings
The majority of reviewers have given Professionals Cleveland and Jackie Prentis 5-star ratings, praising their excellent service, professionalism, and ability to deliver results. However, there have been some negative reviews, particularly regarding the agency's rental services.
