Taking care of your roof, so you can take care of your home
At Insulmate, we're more than just a roofing company - we're a team of passionate professionals dedicated to providing exceptional service and quality workmanship to our clients. With a strong foundation built on honesty, reliability, and a commitment to excellence, we've established ourselves as a leader in the Perth roofing industry.
Our story began back in Wollongong, where our founder and director, Shane Williams, started Insulmate with a vision to create a company that would put customers first. When Shane brought Insulmate to Western Australia in 2010, his passion and expertise in roofing paved the way for our growth and success.
Over the years, we've expanded our services to cater to both residential and commercial clients, providing a comprehensive range of roofing, ceiling, and painting solutions. Our team is comprised of highly skilled tradespeople, each with their own unique expertise and qualifications. From roof replacements and maintenance to ceiling repairs and painting, we're equipped to handle a wide range of projects.
Our Vision
At Insulmate, we're committed to delivering exceptional results, on time and within budget. We believe in fostering a culture of integrity, transparency, and customer-centricity. Our goal is to build long-term relationships with our clients, ensuring we're the go-to roofing and maintenance company for generations to come.
Our Services
Our extensive range of services includes:
- Roofing: Re-roofing, gutters, downpipes, roof plumbing, roof tiling, and preventative maintenance
- Ceilings: Water damaged ceiling repairs, mould removal, restrapping, ceiling replacements, and general repairs
- Painting: Exterior and interior painting, patching, and paint repairs
Meet the Team
Our team comprises professional tradespeople with a proven track record of delivering high-quality workmanship. We're also passionate about giving back to our community and proudly support local charities, including the Motor Neurone Disease Association of Western Australia (MNDWA).
Community Involvement
We believe in being an active member of our community and regularly participate in fundraising events to support local causes. Our goal is to raise $5000 for MNDWA in 2024, with every project completed contributing to our fundraising efforts.
Get in Touch
At Insulmate, we value openness and transparency. If you have any questions or would like to learn more about our services, please don't hesitate to contact us.
Overall Impression
The reviews for Insulmate Roofing Specialists are predominantly positive, with many customers praising their excellent service, quality of work, and professionalism. However, there are a few negative reviews that highlight issues with communication, punctuality, and workmanship.
Positive Feedback
The majority of reviewers have had a positive experience with Insulmate, citing their prompt communication, punctuality, and high-quality work. Some reviewers have praised the company for their attention to detail, professional attitude, and ability to complete jobs efficiently.
Negative Feedback
A few reviewers have experienced issues with communication, with one customer feeling frustrated by a lack of updates on their job's progress. Another reviewer was left with a roof that had started lifting off and flapping in the wind, with unexplained holes and structural damage caused by the company's work.
Common Issues
Across the negative reviews, one common issue that is mentioned multiple times is a lack of communication and poor punctuality. Some reviewers have also expressed frustration with the company's workmanship, citing issues with water damage and structural damage caused by incomplete or poorly done jobs.
