Transforming Aspirations into Achievements
At Avenue Road Stirling Veterinary Surgery, we are a dedicated team of experienced veterinarians and vet nurses who are passionate about providing exceptional care for your furry and feathered friends.
Our Mission
Our mission is to provide compassionate, client-centered care that promotes the health, well-being, and happiness of every animal in our care. We strive to build lasting relationships with our clients through open communication, clear explanations, and a genuine understanding of their individual needs.
Who We Are
Our team is led by Dr. Sophie Rumbold, a passionate veterinarian with extensive experience in small animal medicine and surgery. She is joined by Dr. Melissa Dunn, who has a deep-seated love for all creatures great and small.
Together, they are supported by a dedicated team of vet nurses, each highly trained and committed to providing exceptional care.
Our Services
We offer a comprehensive range of services to cater to the diverse needs of our patients. These include:
- Routine consultations and preventative care for cats, dogs, birds, reptiles, and more.
- Advanced diagnostics and treatment for illness, injury, and dental issues.
- Surgical services, including advanced laparoscopic procedures.
- Hospitalization and intensive care for critically ill or injured animals.
- Pet grooming and boarding for added convenience.
Community Involvement
We are committed to being active members of the local community. We regularly participate in:
- Animal welfare initiatives like wildlife rescue and adoption programs.
- Pet-related educational workshops for owners.
- Local community events where we provide information and guidance on pet care.
Our Philosophy
At Avenue Road Stirling Veterinary Surgery, we believe in:
- Compassionate care: We treat every animal with kindness and understanding.
- Client communication: We provide clear and concise information about your pet's health and treatment options.
- Client-centered care: We work with you to make informed decisions about your pet's care.
- Continuing education: We stay updated on the latest advancements in veterinary medicine.
Overall Experience
The reviews suggest that this vet clinic has a strong reputation for providing excellent care to pets, with many reviewers praising the kindness, attentiveness, and professionalism of the staff.
Staff and Communication
The staff at the clinic are widely praised for their friendly and caring nature, with many reviewers noting that they feel their pets are treated with kindness and respect. However, there are some issues with communication, with one reviewer experiencing miscommunication about the length of time required for dog grooming, and another mentioning that the clinic's move to computerised systems has resulted in some glitches.
Dog Grooming
One reviewer had a disappointing experience with dog grooming, feeling that the process was not what they had expected and that the staff were not welcoming. However, they did note that their dog was well cared for and not mistreated in any way.
Veterinary Care
The veterinary staff are highly praised for their expertise and professionalism, with many reviewers stating that they trust the advice given and feel that their pets are in good hands.
Facilities and Range of Services
The clinic is well-stocked with a good range of pet food, even during the pandemic, and the facilities are modern and well-maintained.
