Experience Exceptional Auto Service!
At Brookvale Auto Service, we are dedicated to providing exceptional motor services to our customers. Our team, led by workshop manager Vince Pizzinga, has been providing honest advice, detailed servicing, and competitive pricing to suit all your motoring needs for over 12 years. We are well-known on the Northern Beaches of Sydney for our professional automotive experience from beginning to end.
Our Story
Our story began with a passion for delivering top-notch automotive services to our customers. We believe that our customers deserve the best, and we strive to provide just that. From mechanical repairs to servicing for all makes and models, batteries, brake and clutch repairs, customer waiting lounge, fleet servicing, and more, we have got you covered. Our team is committed to providing exceptional services that meet and exceed our customers' expectations.
Our Services
At Brookvale Auto Service, we offer a wide range of services to cater to all your motoring needs. Our services include:
- All mechanical repairs
- Servicing for all makes and models
- Batteries - tests and replacements
- Brake and clutch repairs
- Customer waiting lounge
- Fleet servicing
- Latest electronic diagnostic equipment
- New vehicle log book servicing
- Steering and suspension
- Registration renewals (including pink and green slips)
- Safety checks/pre-purchase inspections
If you need something that's not listed above, don't hesitate to give Vince and the team a call on (02) 9907 1929 to discuss.
Why Choose Us
At Brookvale Auto Service, we pride ourselves on our honesty, expertise, and commitment to providing exceptional customer service. Our team is dedicated to ensuring that our customers receive the best possible experience from beginning to end. We believe in building long-term relationships with our customers, and we strive to provide personalized services that meet and exceed our customers' expectations.
Overall Experience
Brookvale Auto Service has a generally excellent reputation, with many satisfied customers who have praised the team's reliability, trustworthiness, and excellent service. Several reviewers have given 5-star ratings, highlighting the team's exceptional work, friendly attitude, and willingness to go above and beyond to help.
Communication
However, some reviewers have expressed frustration with the communication process, citing difficulty in getting through on the phone and lack of email responses. One reviewer mentioned that they had to drive to the service center every time to make a booking or ask a question, which was inconvenient. Another reviewer reported that the phone line was constantly engaged and there was no response to emails.
Mechanical Work
On the positive side, many reviewers have praised the team's expertise and attention to detail, citing excellent diagnostic work, efficient maintenance, and quality repairs. Several reviewers have mentioned that they have been using the service for years and would not go anywhere else.
Cons
Unfortunately, one reviewer had a poor experience, mentioning that they were unable to get through to the service center by phone and did not receive a response to an email. This reviewer was left feeling unsure if the service center was still open to new business.
Services
Brookvale Auto Service offers a range of services, including transmission work, auto engine diagnostics, brakes, air conditioning, and oil changes.
