Your one-stop solution for all your automotive needs
At North Road Veterinary Centre, we are dedicated to providing the highest level of care for your furry friends. As a family-owned and operated veterinary clinic, we pride ourselves on offering a comprehensive range of services designed to cater to the unique needs of your pets. Our clinic was established in 1969, and since then, we have built a reputation for delivering exceptional veterinary care with a personal touch.
Our Approach
At North Road Veterinary Centre, we believe that your pets are an integral part of your family. That's why we strive to create a warm and welcoming environment where your pets will always feel comfortable and relaxed. Our dedicated team of animal lovers is passionate about providing top-notch veterinary care that is tailored to the individual needs of your pets. We take the time to listen, communicate, and understand your concerns, ensuring that you and your pets receive the highest level of care.
Our Services
We offer a comprehensive range of veterinary services, including:
- Consultations and vaccinations
- Surgery, desexing, and dentistry
- Behavioural consultations and puppy preschool
- Laboratory diagnostics, radiology, and ultrasound
- Wellness and wellbeing programs, including weight loss and nutrition advice
- Pet insurance and microchipping
- Dog and cat grooming, and cat boarding in our purpose-built cattery
Why Choose North Road Veterinary Centre?
At North Road Veterinary Centre, we understand that your pets are unique individuals, and we are committed to providing personalized care that addresses their specific needs. Our team of experienced veterinarians and support staff are dedicated to delivering exceptional care, and we are proud of our reputation for:
- Providing honesty and exceptional communication
- Building long-term relationships with our clients
- Offering a complete professional health care service on site
- Collaborating with specialists in many fields of veterinary medicine and surgery
- Emphasizing the importance of regular health checks and preventative care
Meet Our Team
Our team is made up of dedicated and passionate animal lovers who are committed to delivering exceptional care to your pets. Meet our team of veterinarians, nurses, and support staff who will work with you to ensure your pets receive the best possible care.
Positive Reviews
Overall Experience
Most reviewers had a positive experience at North Road Vets, praising the vets for their caring and supportive nature. They appreciated the continuum of care, accommodating staff, and easy parking.
Staff and Vets
The staff and vets were commended for their professionalism, kindness, and genuine concern for the pets' wellbeing. Reviewers felt at ease with the vets, who were thorough in their diagnosis and provided excellent advice.
Cattery and Facilities
The cattery was also praised for its friendly staff and reassuring environment, making pet owners feel comfortable leaving their pets in their care.
Urgent Appointments and Follow-up
The clinic was found to be accommodating with urgent appointments, and reviewers appreciated the follow-up care and concern shown by the vets and staff.
Negative Reviews
Overcharging and Lack of Transparency
One reviewer had a negative experience, feeling overcharged and misled about the costs of certain procedures. They were unhappy with the refusal to refund the extra charges and the lack of transparency in the billing process.
Greed and Prioritization of Profit
Another reviewer felt that the vets were more concerned with making a profit than with the welfare of the animals, citing examples of overcharging and unnecessary procedures.
