Creating a Healthy Home, One Cleaning at a Time
At Chem-Dry, we're proud to be the largest and most trustworthy carpet cleaning company in Australia. With over 40 years of experience, we've perfected our unique cleaning technology that sets us apart from traditional steam cleaning. Our mission is to provide a healthier, deeper clean for your home or business, using only safe, green-certified cleaning solutions that are 100% pet and family friendly.
Our Story
Chem-Dry was founded on the belief that there is a better way to perform upholstery and carpet cleaning. We've become the largest franchise of our kind in the world, with a growth that's due to our unmatched cleaning services and professional manner in which we treat our customers. Our technicians are highly trained and certified to deliver a wow level of clean, arriving at your doorstep in a marked vehicle and wearing a clean uniform.
Our Services
We offer a wide range of services, including residential and commercial carpet cleaning, area rug cleaning, upholstery cleaning, pet urine and odour removal, specialty stain removal, leather cleaning, tile, stone, and grout cleaning, protectant and sanitiser cleaning, and more. Our unique cleaning process uses a green-certified cleaning solution called The Natural, which utilises the power of carbonated bubbles to efficiently lift dirt and grime to the surface.
Why Choose Us
What sets us apart from traditional steam cleaning is our innovative cleaning process that uses far less water, resulting in faster drying times and a healthier clean. Our process is also 100% non-toxic, making it safe for children and pets. We're committed to leaving you with a healthy home, and we guarantee our services with a satisfaction guarantee. If you're not happy with our service, we'll happily come back and rework the area to get the best clean possible.
Excellent Customer Service and Quality Work
Professionalism and Punctuality
The reviewers praised the professionalism and punctuality of the staff, including Darrel, Matt, Don, Danielle, Daryl, and Rob. They were knowledgeable, efficient, and courteous, making the customers feel comfortable and confident in their work.
Quality of Work
The customers were extremely satisfied with the quality of work, particularly with the cleaning of hardwood floors, carpets, and tile floors. The results were impressive, with many mentioning that their carpets looked "brand new" or "like new" after the cleaning.
Friendly and Informative Staff
The reviewers appreciated the friendly and informative nature of the staff, who took the time to explain the process, provided excellent customer service, and followed up to ensure customer satisfaction.
Attention to Detail
Many reviewers noted the attention to detail provided by the staff, including extra attention to stains and pet urine smell issues. The staff took the time to ensure that the customers were happy with the results before leaving.
Recommendations
Every reviewer would highly recommend Chem-Dry Express to friends and family, and many mentioned that they would use the service again in the future.
