Making a difference, one word at a time
At Therapy Matters, we believe that effective communication is the foundation of a happy, connected, and communicative life. Our experienced team of speech pathologists has been providing private speech pathology services to children and adolescents on the Gold Coast and Northern NSW since 1995. Led by Centre Director, Tania Teitzel, we strive to help parents understand their child's communication disorder, why it is happening, and how it can be helped.
Our Vision
Our vision is to be a centre of clinical excellence in speech pathology that makes a difference for clients and staff to flourish in happy, connected, and communicative lives. We aim to provide a welcoming, family-friendly clinic that supports dedicated staff to provide high-quality communication, feeding, and literacy therapy across the Gold Coast and Tweed Valley areas.
Our Story
In 1995, Therapy Matters started as a Saturday morning clinic in a Medical Centre at Kingscliff, NSW. It was the first private speech pathology clinic to open in the Tweed region. Our director, Tania, was a passionate and idealistic speech pathologist who was determined to start the clinic on a strong foundation of clinical excellence - where families could get the high-quality service that they needed, where they wanted, when they wanted, and how they wanted it. Word travelled fast, the clinic expanded, and moved into increasingly bigger office premises in Tugun and then to its current location at West Burleigh.
Our Values
At Therapy Matters, we value fun, playfulness, and creativity in our sessions and workplace. We believe in putting the family at the centre of everything that we do with our clients. We build trusted relationships with children, families, colleagues, and the community. We genuinely care about the well-being of our clients and their families. We love collaborating and learning from others, and we see our role in partnership with families. We value the importance of genuinely connecting with you and your child as well as all the members of your child's team. We are passionate about what we do and share it with our community. We run an ethical, financially viable business that values our staff and their well-being as employees. We provide long-term, stable, and reliable therapy services in the local community. We are proud of the achievements of our clients and all their successes.
Our Services
At Therapy Matters, we offer a range of services designed to meet the unique communication needs of each child. Our services include:
- Assessment: Our experienced speech pathologists will work with you to identify your child's communication strengths and weaknesses and develop a tailored plan to address any areas of concern.
- Individual Therapy: We provide one-on-one therapy sessions tailored to your child's specific needs and goals.
- School Therapy: We offer therapy services in schools, providing convenience and flexibility for families.
- Community Therapy: We provide therapy services in homes, kindergartens, and other community settings, allowing us to work with your child in their natural environment.
- Telehealth: We offer online therapy sessions, providing flexibility and convenience for families who may have difficulty attending in-person sessions.
- Groups: We offer group therapy sessions, providing socialization and communication practice with peers.
- Therapy Assistants: Our therapy assistants work under the supervision of our speech pathologists to provide additional support and assistance.
- Workshops: We offer a range of workshops and training events for parents, educators, and healthcare professionals.
How We Help
At Therapy Matters, we are dedicated to helping children and adolescents with communication, feeding, and learning difficulties. We provide high-quality speech pathology services that are tailored to meet the unique needs of each child. Our services are designed to help children:
- Overcome speech and language difficulties
- Improve communication skills
- Enhance literacy and learning skills
- Develop strategies for coping with feeding difficulties
- Build confidence and self-esteem
Exceptional Results and Support
The reviewers at Therapy Matters have shared their overwhelmingly positive experiences with the practice. All three reviewers have given the highest rating, 5 stars, and praised the therapists and owner for their exceptional results and support.
Consistency and Expertise
The reviewers have highlighted the consistent expertise of the therapists, with one commenting that they "really, really know their stuff". Another reviewer noted that all three therapists they worked with had an "encyclopedic knowledge" of their subject. This consistency and expertise have made a significant difference in the reviewers' lives, with one reporting "incredible" progress and another experiencing a "physical difference" that has "truly enhanced" their life.
Professionalism and Friendliness
The reviewers have also praised the professionalism and friendliness of the owner, Clair, and the therapists. One reviewer described Clair as "friendly" and noted that she runs an "extremely professional" practice. Another reviewer mentioned that the therapists were all "dicated, professional experts" who were "so much knowledge" in their subject.
Recovery and Improvement
Two reviewers have spoken about recovering from significant health issues, including a stroke, and have credited Therapy Matters with their progress. One reviewer noted that they were "recovering from a stroke, 6 years down the line, and still finding improvements, all thanks to Clare & her team at Therapy Matters". Another reviewer mentioned that the practice helped them overcome a plateau and continue to make progress.
