Years Ahead of the Competition
Welcome to Health Zone Barwell Medical Centre, your trusted provider of high-quality healthcare services in Castle Hill, NSW. Our practice is open 7 days a week, and we are committed to delivering exceptional, accessible, and affordable healthcare to our patients. We are a mixed billing practice, bulk billing children under 16 years of age, pensioners, and valid concession card holders.
Our dedicated team of experienced doctors is committed to providing top-notch medical care with a patient-centred approach. We believe in building long-lasting relationships with our patients, and we take the time to listen to your concerns and understand your health goals. Our team of allied health professionals works collaboratively to enhance your overall well-being, offering a holistic approach to healthcare.
Services Offered
At Health Zone Barwell Medical Centre, we pride ourselves on delivering high-quality services that prioritise your health, convenience, and satisfaction. Our practice offers a wide range of medical services, including:
- Family Medicine
- Urgent Care Services
- After Hours Services
- Allied Health Services (Speech Pathology, Clinical Psychology, Podiatrist and Physiotherapy)
- Iron Infusion
- Immunisation
- Pathology
We have Pharmacy, Pathology and Radiology on-site, making it easier for you to access the care you need. Our practice is fully equipped to handle a wide range of medical concerns, from minor injuries and illnesses to chronic conditions and complex health issues.
Our Urgent Care Services is a bulk billed service for immediate medical attention of non life-threatening injuries and illnesses. Our experienced team of healthcare professionals is available to provide you with the care you need, when you need it.
Allied Health Services
At Health Zone Barwell Medical Centre, we believe in a holistic approach to healthcare. That's why we offer a wide range of allied health services to help you achieve your health goals. Our allied health professionals work collaboratively with our doctors to provide you with comprehensive care. Our allied health services include:
- Speech Pathology
- Clinical Psychology
- Podiatrist
- Physiotherapy
Our experienced team of allied health professionals is dedicated to providing you with the care you need to improve your overall health and well-being.
Your Health is Our Priority
At Health Zone Barwell Medical Centre, your health is our priority. We are committed to delivering safe and high-quality healthcare to our patients by complying with the Royal Australian College of General Practitioners (RACGP) Standards for General Practices. We have received independent AGPAL Accreditation, which is an indication of our commitment to delivering safe and high-quality healthcare to our patients.
We are excited to announce that we are now offering My Medicare, a new way to connect with your GP and other Healthcare Providers. My Medicare is a Commonwealth Government Program that allows you to register as a Patient of Health Zone Barwell Medical Centre and communicate this to Hospitals, Specialists and other Health Care Providers. The program aims to improve:
- Access to health care, so that you are able to access us where and when you need us
- Continuity of care, so that, wherever possible, you are able receive care from your usual practice and preferred GP
- Sharing of your health information across the health system, so that your broader health care team has the information needed to provide health care that is cognisant of your needs, preferences and medical history
- Access to additional benefits, such as MBS rebates for long phone and video consultations
We invite you to register as a Patient of Health Zone Barwell Medical Centre. Registration means better access, better continuity of care and better planning. This in turn means better health outcomes and greater satisfaction with your health care.
Register Now
Thank you for considering Health Zone Barwell Medical Centre for your healthcare needs. We look forward to serving you and your family and ensuring that you are at your most prime health.
Overall Experience
The majority of reviewers had a positive experience at the medical centre, praising the friendly and efficient reception staff, helpful and knowledgeable doctors, and timely responses to queries. However, there were a few exceptions where the experience was negative, citing issues with care and communication.
Positive Comments
The staff at the medical centre were highlighted as being helpful, efficient, professional, and knowledgeable. The doctors were praised for being responsive to patient needs, and the reception staff were commended for being friendly and efficient.
Negative Comments
Some reviewers expressed frustration with the centre's care and communication. One reviewer described feeling ignored and disrespected by the centre, and another reviewer was upset with the centre's response to a complaint. One reviewer also expressed concern about the centre's patient care levels, stating that they had decreased and made it difficult to get an appointment with a GP. Additionally, some reviewers were unhappy with the centre's handling of telephone consultations and appointment booking.
Update on Negative Comments
One reviewer provided an update to their initial negative review, stating that the centre's practise manager responded to their concerns and apologized for any misunderstanding. This led to the situation being resolved to the reviewer's satisfaction.
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