Your Health, Our Priority
At Collins Street Medical Centre, we are dedicated to providing comprehensive and compassionate healthcare to our patients. Our team of experienced general practitioners, practice nurses, and onsite pathology services are committed to delivering exceptional care to individuals and families in Melbourne's CBD.
Our History
Collins Street Medical Centre has been serving the community for many years, and as a Partnered Health Medical Centre, we are part of a larger network of healthcare providers that have been delivering health services to over five million people for the past 25 years. Our centre has expanded over the years to include a range of health services, making us a one-stop-shop for all your healthcare needs.
Our Services
Our centre offers a broad range of health services, including:
- Men's Health: We provide regular medical check-ups and health screenings to help men stay healthy and prevent chronic diseases.
- Women's Health: Our doctors have a special interest in women's health and provide care for women of all ages, from reproductive health to menopause and beyond.
- Mental Health: We offer mental health care plans and counselling services to support individuals with mental health conditions.
- Aviation Medicals: Dr Simon Andrade, our resident doctor, has a Certificate in Aviation Medicine and is a designated Australian Civil Aviation Authority provider of Aviation Medicals.
- Skin Cancer Checks: Our doctors provide comprehensive skin cancer checks to assess your skin cancer risk and identify any skin problems early.
- Chronic Disease Management: We provide ongoing care and management for patients with chronic diseases such as diabetes, hypertension, and asthma.
Our Team
Our team of healthcare professionals is dedicated to providing exceptional care to our patients. We believe in a patient-centred approach, where we take the time to listen to your concerns and develop personalized treatment plans that cater to your unique needs.
Our Values
At Collins Street Medical Centre, we value respect, tolerance, and diversity. We believe in equal opportunity and strive to provide a workplace culture that promotes respect and merit-based recruitment, development, and promotion. Our staff are our most valuable asset, and we believe in supporting them to reach their full potential.
Overall Experience
The reviews for Collins Street Medical Centre are overwhelmingly positive, with most reviewers praising the centre's staff, doctors, and service. Many reviewers have been patients for several years and have consistently received high-quality care.
Reception and Staff
Reviewers consistently praise the friendly and efficient reception staff, who are able to provide timely appointments and help with any concerns. The staff is described as "warm and friendly", "lovely", and "helpful, patient, and understanding".
Doctors
The doctors at the centre are highly praised for their knowledge, care, and attention to patients. Reviewers specifically mention Dr. Andrea Lung, Dr. Simon Andrade, Dr. George, and Dr. Forgan-Smith as being knowledgeable, caring, and compassionate. One reviewer comments that Dr. Andrade is "amazing" and "really knows his stuff". Another reviewer praises Dr. Lung's ability to provide "sound medical advice and support".
Appointments and Services
Reviewers appreciate the ease of booking appointments online and the centre's ability to provide last-minute consults. The on-site path lab and early opening times are also mentioned as convenient features.
Negative Comments
One reviewer, Joh Leonhardt, gives a 1-star review, stating that the GP they saw was "just a pill pusher" who didn't listen or take their concerns seriously. This is the only negative review in the collection.
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