Transforming Lives, One Paw at a Time - Trust Us with Your Pet's Care
Welcome to our veterinary clinic, where we provide modern, professional, and affordable healthcare services for your beloved pets. Our clinic is designed to make your pet feel at ease, with a caring and gentle approach to treatment and consultations. Our dedicated staff and leading veterinarians are all passionate about pets and are avid animal lovers. We are committed to supporting you with sound advice, enabling you to make informed decisions about your pet's health care.
We offer a comprehensive range of healthcare services, including radiography, ultrasonography, clinical pathology, and specialist referrals. Our fully equipped examination rooms, diagnostic equipment, and on-site pharmacy enable us to provide prompt assistance for most pet health and medical needs. Our wellbeing services include puppy preschool, nail clipping, behavioral advice, flea control, intestinal worms, heartworm, mites, and nutritional advice. We also provide surgical services, including desexing, dentistry, orthopedic, soft tissue, ophthalmic, and in-house specialist surgery.
Our veterinary clinic has been serving the local community for many years, and we take pride in being an integral part of it. Our clients rely on us for sound advice and treatment options, knowing that their pet is in the best hands with our team. We are dedicated to building long-lasting relationships with our clients, based on trust, transparency, and a shared love for animals.
Meet Our Team
Our team is made up of two veterinarians and five veterinary nurses. Dr. Ashley Kai and Dr. Jenny Kai took over the practice in 2012 and have enjoyed working with the people of Leopold and surrounds to provide their pets with the best possible veterinary care. We aspire to treat your pets as if they were one of our own. Our staff are dedicated to providing the highest level of care and attention to your pet, ensuring their health and wellbeing are our top priority.
Dr. Ashley graduated from The University of Melbourne in 2005 and is the practice owner. He has worked in a variety of clinics, including mixed practice and then settling into small animal clinics. After working in the industry both in Australia and the USA, he has gained a wide variety of knowledge. He regularly attends international veterinary conferences to further his education and stay up-to-date with the latest industry developments and research.
Dr. Jenny graduated from The University of Melbourne in 2008 and has worked in small animal clinics since. She has a special interest in surgery and is dedicated to providing the best possible surgical care to her patients.
Our veterinary nurses are experienced, knowledgeable, and dedicated to providing the best possible care to your pet. They are all pet owners themselves and understand the importance of providing a safe, comfortable, and stress-free environment for your pet during their visit.
Community Involvement
Being a part of our local community is important to us, and we are dedicated to giving back. We regularly participate in community events and initiatives, including school visits, fundraisers, and adoption drives. We are committed to promoting responsible pet ownership, animal welfare, and the importance of regular veterinary care.
Patient Satisfaction and Positive Experiences
The reviews are overwhelmingly positive, with clients expressing satisfaction with the care provided by the Leopold Pet Hospital. Many have praised the professionalism, kindness, and compassionate nature of the staff, particularly Dr. Ash. Clients have highlighted the practice's ability to provide a friendly environment for both pets and their owners, with some noting that their pets are now less scared of visits.
Compassionate Care and Expertise
Dr. Ash and his team have been commended for their gentle handling of pets and their ability to diagnose and treat various conditions accurately. The staff's knowledge and understanding of pet care have been highly praised, with clients appreciating the time taken to explain treatment options and answer questions.
Cost-Effective and Reasonable Pricing
Several clients have noted that the Leopold Pet Hospital offers competitive pricing compared to other local veterinary clinics. While some have mentioned surprise at certain costs, such as extended consultation fees, the overall consensus is that the practice provides good value for money.
Personalized Service and Communication
The staff at Leopold Pet Hospital have been praised for their excellent communication skills and ability to keep clients informed about their pet's condition and treatment. Many have appreciated the personal touch and empathy shown by the staff, particularly in times of stress or uncertainty.
Negative Feedback
There is one review expressing dissatisfaction with the receptionist's professionalism. However, this negative feedback is greatly outweighed by the positive experiences shared by the majority of clients.
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