Transforming Smiles, Transforming Lives
At The Gap Veterinary Surgery, we are a well-established, full-service, small animal veterinary hospital dedicated to providing comprehensive medical, surgical, and dental care to our beloved furry friends. Our state-of-the-art facility is equipped with a well-stocked pharmacy, in-hospital surgery suite, in-house x-ray capabilities, a closely supervised hospitalization area, and indoor boarding kennels with outdoor walking areas. Our team of experienced veterinarians and support staff are committed to offering not only sound advice but also optimal veterinary care, thus allowing you to enjoy your companion for a maximum number of years.
Our Mission
Our mission statement reflects our commitment to providing the best possible care for your pet. "We recognise that your pet is a life in itself, deserving of respect and the best of care we can give. We are grateful to our clients for trusting in our abilities and will honestly strive to provide the most complete service we can, always with good humour and compassion." We believe that our job is not only to treat your pet when they're not feeling well, but also to help you learn how to keep your best friend happy and healthy.
Our Services
We offer a broad spectrum of diagnostic procedures through in-house testing and the use of external laboratories. We also work closely with local practices when special diagnostic procedures are required. Our services include:
- Comprehensive medical examinations and consultations
- Surgical procedures, including orthopedic and soft tissue surgery
- Dental care, including routine check-ups and cleaning
- Diagnostic imaging, including x-rays and ultrasound
- In-house laboratory testing
- Pharmacy services
- Hospitalization and boarding facilities
- Vaccinations and health checks
- Microchipping and parasite control
- Pet insurance claims and advice
Meet Our Team
Our team of experienced veterinarians and support staff are dedicated to providing the best possible care for your pet. Our veterinarians, Dr. Scott Chapman and Dr. Luken Rijnbout, have many years of experience in small animal medicine and surgery. They are committed to staying up-to-date with the latest advances in veterinary medicine and are passionate about providing the highest quality care for your pet.
Excellent Customer Service
The majority of the reviews praise the excellent customer service, care, and professionalism provided by The Gap Veterinary Surgery. Clients appreciate the friendly staff, the attention given to their pets, and the willingness to explain treatment options and their implications. The team's ability to handle anxious pets and their owners is particularly noteworthy.
Special Praise for Dr. Scott
Dr. Scott is frequently mentioned in the reviews for his exceptional knowledge, particularly regarding bulldog breeds, and his ability to explain complex issues in a clear and understandable manner. His compassionate approach and dedication to providing the best possible care for the pets have earned him a high level of respect and trust from his clients.
Convenience and Location
While the clinic's location may not be the most convenient for everyone, many clients appreciate the extra effort they put into ensuring their pets receive the best care, even if it means traveling a bit further.
Minor Concerns
A couple of reviews mention minor concerns, such as long waiting times and higher prices compared to other veterinary clinics in the area. However, these issues seem to be the exception rather than the rule, as the overall sentiment of the reviews is overwhelmingly positive.
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