Experience the best of hospitality with Grand Hotels International
Grand Hotels International is a renowned hospitality brand that owns and operates a portfolio of centrally-located hotels in Australia, New Zealand, Malaysia, Singapore, and China. Our commitment to providing exceptional service and amenities has earned us a reputation as a preferred choice for business and leisure travellers alike.
Our Services
At Grand Hotels International, we understand the importance of creating memorable experiences for our guests. That's why we offer a range of services designed to cater to the diverse needs of our clients. From comfortable and well-appointed accommodation to extensive conference and event facilities, we have everything you need to make your stay with us a success. Our hotels feature modern amenities, including Wi-Fi connectivity, fitness centres, and on-site dining options. Whether you're planning a corporate event, a romantic getaway, or a family vacation, we have the perfect rooms and suites to suit your needs.
Our Hotels
Our hotel portfolio includes ten 4-4 star properties in Australia and New Zealand, marketed under the esteemed Hotel Grand Chancellor brand. These hotels are located in the heart of major cities, including Brisbane, Melbourne, Adelaide, Hobart, Launceston, and Townsville in Australia, and Wellington and Auckland in New Zealand. In Malaysia, we operate six Hotel Grand Continental and Hotel Grand Crystal properties, offering a range of options for travellers. In China, our Hotel Grand Chancellor Sihui is situated in Jade City, providing corporate guests with large conference and restaurant facilities. Our newest properties, Hotel Chancellor@Orchard and Hotel Grand Central, are located on Orchard Road in central Singapore, offering guests a truly unforgettable experience.
Our Commitment
At Grand Hotels International, we are committed to progression and development. We continually strive to improve our services and amenities, ensuring that our guests receive the highest level of comfort and convenience. Our dedication to sustainability and environmental responsibility is reflected in our environmentally-friendly practices and initiatives. We believe that our commitment to excellence is what sets us apart and makes us the perfect choice for discerning travellers.
Disappointing Experience
A high tea experience at this establishment has left a bitter taste in the mouth of one reviewer. Lesley M. gave it a disappointing 1-star rating, with a scathing review that highlights numerous issues.
Lack of Atmosphere
The reviewer described the atmosphere as lacking, comparing it to sitting in a doctor's room waiting to be called. There was no sense of occasion or specialness, despite it being a supposed special day for the guest.
Food and Service
The food was deemed "generic" and "mean", with the staff cleaning around the customers while they tried to eat. The reviewer felt that the service was poor, with no attention to creating a pleasant dining experience.
Overpriced and Outdated
The reviewer criticized the establishment for not keeping up with the times, with no apparent effort to cater to tourists or visitors from overseas. The high tea experience was seen as overpriced and not worth the money.
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