Empowering healthier living, one patient at a time.
At Wheelers Park Medical Centre, we pride ourselves on being a patient-centric medical clinic committed to providing comprehensive primary care services to the local community in Cranbourne North and surrounding areas. Our dedicated team of healthcare professionals strive to foster long-term therapeutic relationships with our patients, understanding their unique needs and tailoring our care to ensure optimal health outcomes.
Our Mission
Our mission is to deliver exceptional, patient-focused care by combining primary prevention, education, and careful management of chronic diseases. We uphold the values of clinical excellence, compassion, honesty, integrity, confidentiality, and professionalism in everything we do.
Our Services
We offer a comprehensive range of services, including paediatric care, vaccinations, obstetric and gynaecological care, antenatal care, contraception, sexual health management, and chronic disease management. Our team of healthcare professionals also provides mental health care, including GP mental health plans and on-site psychological support. Additionally, we offer minor surgical procedures, travel medicine, vaccinations, and prophylaxis.
Our on-site services include a dietitian, massage therapist, and podiatrist, providing patients with convenient access to a range of healthcare services under one roof. We also have an on-site pathology service, ensuring prompt and efficient processing of test results.
Our Team
Our team of experienced and compassionate healthcare professionals is dedicated to providing exceptional care to our patients. We take the time to understand each patient's unique needs and develop personalized care plans to address their health concerns.
Our Commitment
At Wheelers Park Medical Centre, we are committed to staying up-to-date with the latest medical research and technologies to ensure our patients receive the best possible care. We continually review and improve our services to meet the evolving needs of our community.
Overall Experience
The majority of reviewers had a positive experience at Wheelers Park Medical Centre, praising the organization, staff, and doctors.
Staff and Doctors
Friendly and Organized
Many reviewers praised the staff for being friendly, polite, and well-trained. The doctors, especially Dr. Paran, were commended for their excellent service, patience, and ability to listen to concerns.
Mismanagement and Long Wait Times
A few reviewers experienced long wait times, with one reviewer waiting over 2 hours. Another reviewer mentioned that the clinic's coordination was poor, leading to frustration among patients.
Practice Management
Positive Feedback
Reviewers appreciated the clinic's well-organized system, which reduced stress and waiting time. The clinic's management was commended for prioritizing patients and handling appointments efficiently.
Negative Feedback
One reviewer was disappointed with the services of a new staff member, describing them as having poor manners and being mismanaged. The reviewer suggested that the staff member needed to be replaced and that the manager required training.
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