Expert Medical Care for a Healthier Community
A Commitment to Comprehensive Care and Community
First Health Medical Centre has been providing compassionate and accessible healthcare to the diverse communities of Hampton Park, Narre Warren South, and Rowville since 2003. Led by experienced doctors and supported by a dedicated team of professionals, we prioritize convenience, quality, and comprehensive care across the entire family.
General Health & Chronic Disease Management
- Comprehensive health assessments and vaccinations
- Ongoing management of chronic conditions such as diabetes, asthma, hypertension, cholesterol, weight related issues, and musculoskeletal disorders
- Work cover management and pre-employment health checks
Medical Services
- Family medicine consultations
- Travel medicine consultations
- Home visits
- Medication review and prescribing
- Sexual and reproductive health services
- Minor surgical procedures
Skin Clinic & Allied Health Services
- Skin cancer diagnosis and treatment
- Advanced skin care by qualified dermatologists in partnership with NATURAL RADIANCE clinic
- Comprehensive allied health services including psychology, osteopathy, podiatry, physiotherapy, dietetics, audiology, and echocardiogram
A Team Focused on Your Wellbeing
Our experienced doctors and allied health professionals work collaboratively to provide holistic care. We take pride in:
- Providing continuity of care through our open 7-day schedule
- Offering bulk billing services for eligible patients
- Promoting preventative health through regular health assessments and targeted programs
- Empowering patients through education and shared management of their health
Overall Experience
The reviews of this clinic are overwhelmingly negative, with many reviewers expressing frustration and disappointment with the reception staff, doctors, and overall care provided. Common complaints include rude and unhelpful receptionists, long wait times, and poor communication with doctors.
Reception Staff
Receptionists are a major point of contention, with many reviewers describing them as rude, hostile, and arrogant. Some have even reported being belittled and talked down to by reception staff. Some reviewers have also noted that the receptionists seem to have a biased attitude towards certain patients, leading to unfair treatment.
Doctors
While some reviewers have expressed satisfaction with the care provided by the doctors, others have reported poor experiences, including being ignored, spoken over, and prescribed incorrectly.
Wait Times and Lack of Respect
Many reviewers have expressed frustration with the long wait times and lack of respect shown by the reception staff. Some have reported being kept waiting for over 45 minutes and feeling like they're not being treated with respect or dignity.
Mask Policy
Some reviewers have reported being required to pay for masks, while others have been allowed to enter without one. This inconsistency and perceived unfairness has contributed to the negative reviews.
Cultural Issues
Some reviewers have explicitly mentioned a misogynistic culture in the clinic, with women being belittled and condescended to. This has led to many female reviewers reporting feelings of discomfort and avoided visiting the clinic.
