At Genuine Mechanic, we're dedicated to providing honest, reliable, and affordable car repairs and maintenance services for the Campbellfield community and beyond. Our team of experienced mechanics are passionate about keeping your car healthy and running smoothly.
Our Services
We offer a comprehensive range of services to meet all your automotive needs, including:
Diagnostics & Analysis
- Comprehensive diagnostic checks to identify the root cause of any problem
- Explanation of the issue and recommended repair options
- Honest and transparent communication every step of the way
Repairs & Maintenance
- General repairs across all makes and models
- Scheduled servicing and preventive maintenance
- Mechanical, electrical, and bodywork repairs
- Air conditioning, transmission, and exhaust system expertise
Customer Care
- Friendly and experienced staff who will answer your questions and address your concerns
- Comfortable waiting area with complimentary coffee and wifi
- Convenient online booking and appointment reminders
- Transparent billing and fair pricing
Our Values
At Genuine Mechanic, we believe in:
- Integrity: We operate with transparency and honesty in all our dealings.
- Quality: We use only high-quality parts and adhere to strict quality control measures.
- Value: We offer competitive pricing and strive to deliver exceptional value for money.
- Customer Focus: We prioritize excellent customer service and treat every vehicle as if it were our own.
Trust and Experience
We take pride in our reputation for providing honest and reliable automotive care. Our team has extensive experience and a proven track record in resolving a wide range of issues. We are committed to exceeding your expectations and becoming your trusted partner in car care.
Contact Us Today!
To book a consultation or request a quote, simply get in touch with us through our online booking system or by calling us on 0422-850-178. We look forward to helping you keep your car in tip-top shape!
Overall Experience
The majority of customers have had a positive experience with the mechanics, praising their honesty, professionalism, and expertise.
Customer Service
Customers have been impressed with the customer service, citing friendly and helpful staff, quick diagnoses, and reasonable prices. Some have even mentioned that the mechanics have gone above and beyond to ensure their satisfaction.
Honesty and Trustworthiness
Many customers have praised the mechanics for their honesty and trustworthiness, stating that they have been given fair prices and accurate diagnoses.
Expertise
The mechanics have been commended for their technical expertise, with customers expressing satisfaction with the quality of work and solutions provided.
Negative Experience
However, one customer had a negative experience, citing that the mechanics were sexist, overcharged, and did a poor job. This review stands out as an anomaly among the largely positive reviews.
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